Explorer 4WD V6-4.0L VIN E (1999)
7.
Rotate front tires left to right to cancel out any drifts/pulls caused by tire conicity.
8.
Road test vehicle again to confirm the drift/pull concern has been corrected by the alignment and tire rotation.
9.
If the vehicle still exhibits a pull right concern, then:
a.
Confirm that the first two digits of the tire Department of Transportation (DOT) code (example DOT VDxx 1PY xxx) are "VD" (Decatur),
and that the last three digits are between 028 and 508. This code is on the inside sidewall of the tire near the wheel rim flange.
b.
Contact Bridgestone/Firestone, Inc. at (800) 367-3872 toll-free, to locate the nearest Firestone Tire Service Center (FTSC). Mention that
this is a 1998/99 Ford Explorer/Mercury Mountaineer that needs a new set of tires on the "1998/99 Ford Explorer Drift/Pull Program."
Contact the nearest FTSC Store to arrange an appointment.
NOTE
THE FORD/MERCURY DEALER SHOULD TAKE THE VEHICLE TO THE FTSC STORE, NOT THE CUSTOMER.
The FTSC Store will require the dealership to provide documentation showing:
^
The drift/pull condition had been confirmed by the Ford dealership through a ride evaluation.
^
Evidence that the alignment settings had been checked, and, if necessary, revised to specification.
^
Tire inflation pressures had been checked, and, if necessary, revised to 179 kPa (26 psi) front and rear.
^
The front tires had been rotated left to right.
^
The drift/pull problem was reconfirmed after all of the above Steps had been taken.
OTHER APPLICABLE ARTICLES: 98-17-15
WARRANTY STATUS: Eligible Under The Provisions Of 12 Month/12,000 Mile Basic Warranty Coverage
OPERATION
DESCRIPTION
TIME
990908A
Perform Service Procedure
1.9 Hrs.
DEALER CODING
CONDITION
BASIC PART NO.
CODE
FRONT
42
OASIS CODES: 303000, 306000
