F 250 4WD Super Duty V10-6.8L VIN Z CNG (2003)
Starter Relay: Customer Interest
Starting System - No Start/Repeat Starter Failure
DRIVEABILITY - NO START/REPEAT STARTER
FAILURE - REPEAT STARTER REPLACEMENT
ELECTRICAL - STICKING OR BINDING IGNITION
LOCK CYLINDER BETWEEN START AND RUN
ENGINE - STARTING - STARTER STAYING
ENGAGED AT START UP
1999-2003 EXCURSION, SUPER DUTY F SERIES
This article supersedes TSB 02-19-4 to update the service procedures and service part information.
Some 1999-2003 SuperDuty and Excursion vehicles may exhibit the condition of starter staying engaged after releasing key from start position, repeat
starter failure or a sticking/binding ignition lock cylinder. This may be due to:
An Ignition Lock. Cylinder Binding Not Fully Returning From Start To Run
Short Condition On Starter Relay Circuit 113 (YE/LB) Or 1093 (TN/RD)
Sticking Starter Relay
An Internal Short In The Power Distribution Junction Box (PDJB)
If one of these conditions occur, inspect the starter and flywheel for damage and replace as necessary. Inspect the starter circuit for shorts including the
Power Distribution Junction Box (PDJB) and verify proper cylinder lock function. Service as necessary. Use the following procedure to diagnose the
starter circuit and system components.
To check for short in the starter relay circuit 113:
Check terminal #2 at starter relay for voltage with key in run position (move key from "OFF" to "RUN") with the engine off. If voltage is present,
locate and repair short. If no short detected, continue with Step 2.
With starter relay terminal #2 removed and vehicle in park, monitor voltage at starter relay terminal after cycling ignition from START to RUN
(Do not assist key back to run position)..
If voltage is present after cycling key returns to Run position, Connect NGS/WDS or Scan Tool and monitor PIDS. Check for KEY_START
and KEY_RUN. If the KEY_RUN PID is not seen after any KEY_START PID, the ignition cylinder lock is seizing and must be replaced.
For 1999-2001 vehicles, access the GEM (Generic Electronic Module) to view PIDS
For 2002-2003 vehicles, access the HEC (Hybrid Electronic Cluster) to view PIDS.
If key check is functioning properly and voltage is still present, check the starter relay for sticking by swapping with a known good relay and
repeat Step 2.
IF ALL OF THE ABOVE CONDITIONS ARE VERIFIED FOR PROPER OPERATION, THE ISSUE MAY BE CAUSED BY AN
INTERMITTENT BINDING CONDITION IN THE IGNITION CYLINDER LOCK. PROCEED WITH REPLACEMENT OF IGNITION
SWITCH LOCK CYLINDER (11582).
IGNITION SWITCH LOCK CYLINDER REPLACEMENT PROCEDURE