F 350 2WD Super Duty V8-6.7L DSL Turbo (2011)
Trailer Hitch: Customer Interest
Trailer Towing - Can't Install Gooseneck Ball
5TH WHEEL PREP PACKAGE - UNABLE TO INSTALL
GOOSENECK BALL - BUILT ON OR BEFORE
2011 F-250, F-350, F-450, F-550
Some 2011 F-Super Duty vehicles built on or before 6/30/2010 and equipped with the 5th wheel trailer hitch prep package may experience a condition
during installation of a gooseneck ball, where the latch will not recede and lock the ball in place. It is not possible to attach a trailer to the gooseneck ball
with this condition present.
Follow the Service Procedure steps to correct the condition.
Replace the 5th wheel/gooseneck frame crossmember. Refer to Workshop Manual (WSM), Section 502-02.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
Use SLIS Operations If
Available; Claim Additional
Diagnosis Or Labor
Performed As Actual Time
BASIC PART NO.