Majestic L6-4.0L (1990)
Windshield: All Technical Service Bulletins
Body - Windshield Damage Diagnostic Guide
NUMBER:
JAGA501-001
MODEL:
ALL
DATE:
June 22, 2006
SECTION: 501-11
Windshield Damage Diagnostic Aid
AFFECTED VEHICLE RANGE:
All Jaguar Vehicles
CONDITION SUMMARY:
INTERPRETATION OF GLASS DAMAGE SYMPTOMS
Situation:
This information only bulletin has been issued to aid dealers to determine whether windshield damage has been caused by an outside influence, or a
manufacturing concern.
Action:
Follow the steps outlined in the Repair Procedure to determine whether windshield damage has been the result of outside damage.
PARTS:
Information only
WARRANTY:
NOTE:
The following offer illustrations of common windshield damage conditions and how to determine if the damage is a result of outside influences
(not warrantable) or of manufacturing problems (warrantable)
Normal warranty policy and procedures apply.
Service Information
Diagnosis
1.
Clean damaged windshield area.
2.
Perform visual inspection for signs of impact. Low impact damage will appear as a small point along a single crack and can be confirmed by the
pen test (see step 6). Moderate impact damage will appear as multiple cracks radiating from a point. High impact damage appears as many cracks
radiating from the impact area.
3.
If visual inspection and pen test do not show surface damage point a flashlight at a 45 degree angle along the cracks in the black painted area of
the windshield (see illustration E80543 in step 7).
4.
Look for radial cracks similar to illustration E80544 (step 8).
5.
If radial cracks are present then cracks are caused by a stone impact and are not warrantable.
6.
Slowly run the tip of a ballpoint pen along the crack. If there is an impact present the tip will catch in the depression caused by the impact.
Examples of Damaged Windshields Caused by Stone Impact
