Grand Cherokee 2WD V8-4.7L VIN J (2004)
Technical Service Bulletin # C07
Date: 030201
Campaign - Avoiding Unintentional Vehicle Movement
February 2003
Dealer Service Instructions for:
Customer Satisfaction Notification No. C07
Recommendations for Avoiding Unintended Vehicle Movement
Models
1999-2004 (WJ) Jeep(R) Grand Cherokee
NOTE:
This notification applies only to the above vehicles built through February 5, 2003 (MDH 020512).
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail
delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Unintended movement of a vehicle could occur if the automatic transmission shift lever is not engaged in the "Park" position. This could injure those in
and/or near the vehicle. To help ensure continued safe vehicle operation, DaimlerChrysler is informing owners of some recommended steps to confirm
the safe and proper engagement of the "Park" position on the vehicle's automatic transmission.
Repair
All owners known to DaimlerChrysler will have an owner notification letter mailed to them.
For vehicles in your dealer's inventory, a copy of the owner notification letter must be placed in the vehicle's Owner's Manual or glove box.
Parts Information
No parts are required to perform this service procedure
Service Procedure
For vehicles in your inventory, make a copy of the owner notification letter and then place the copy in the vehicle's Owner's Manual or glove box.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record
Customer Satisfaction Notification service completions and provide dealer payments.
Use the labor operation number and time allowance shown.
FOR VEHICLES IN YOUR INVENTORY: Enter "ADDENDUM" in the part number section of your claim with a quantity of one (1). Enter $5.00
WITH NO MARK UP for letter handling reimbursement.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.
Parts Return
Not Applicable