Grand Cherokee 4WD L6-242 4.0L VIN S MFI (1993)
Steering Shaft: All Technical Service Bulletins
Recall - Steering Shaft
No. 604
January, 1994
To: All Jeep(R) & Eagle Dealers
Subject:
Safety Recall # 604 -- Steering Shaft
Models:
1993 Model Year Jeep Grand Cherokee and Grand Wagoneer (ZJ) Vehicles Built From December 18, 1992 Through the End of the Model Year
If the molded plastic steering column pin connection was inadvertently sheared before installing the column into the vehicle, the lower column shaft may
separate from the upper column shaft and cause a loss of steering control. To correct this condition, a sleeve must be installed on the intermediate
steering shaft to limit movement of the lower column shaft.
IMPORTANT:
Some of the involved vehicles may be in dealer inventory. Federal law requires you to complete this recall service on these vehicles before retail
delivery.
Details of this service action are explained in the following sections.
Service Procedure Videotape
No videotape of the service procedure for this recall will be provided.
Dealer Notification & Vehicle List
Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this
dealer recall notification letter and a list of the involved vehicles by Certified Mail.
Important:
Dealer notification by Certified Mail is required by federal law for all safety recalls. Responsible dealership personnel should be instructed to sign
for this Certified Mail without hesitation as it concerns urgent safety recall information.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer
reference in arranging for service of involved vehicles.
All dealers: Each Jeep & Eagle dealer will receive a copy of this dealer recall notification letter by first class mail.
DIAL System Function 70
All involved vehicles will be entered to DIAL System Function 70 at the time of recall implementation for dealer inquiry by VIN as needed.
Parts
Important:
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive, and be billed for,
enough Steering Shaft Sleeve Packages, Recall PN C3906040, to service 25% of those vehicles. Additional parts may be ordered by all dealers, as
needed, to support customer demand.
Each parts package contains the following components:
Quantity
Description
1
Sleeve, Intermediate Steering Shaft
1
Tie strap
1
Instruction Sheet
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is included.
