Shock absorbers-warranty policy

SHOCK ABSORBERS-WARRANTY POLICY

Model

All models

Affected vehicles

All derivatives from VIN Range Rover LH 640321 Discovery LJ 059140 - Defender LD 931242

Date

1994-01-07

Reference

07/01/94

Bulletin text

Shock Absorbers- Warranty Policy

MODEL AFFECTED VEHICLES

All derivatives from VIN Range Rover LH 640321 All models Discovery LJ 059140 - Defender LD 931242

DETAIL

Following a number of product enhancements and process quality improvements introduced to Monroe shock absorbers fitted to Land Rover products, the following initiative has been jointly agreed by the supplier and Land Rover to reduce Warranty return 'No fault found' units.

Under normal conditions should a shock absorber require replacing on a vehicle that is either in first year warranty or has completed less than 12000 miles, normal practice would be to replace both shock absorbers on the affected axle. It is now only necessary to replace the the one defective shock absorber, providing the vehicle is within the parameters above.

NOTE: No fault found units will be returned to dealer via the normal warranty channels.

ACTION REQUIRED

For information only. Reference should also be made to Bulletin 054/92 which details action to be taken prior to replacing a shock absorber.

PARTS INFORMATION

Not applicable

PROCEDURE

Refer to the appropriate workshop manual section 60 and 64 for repair instructions.

Vehicles that require replacement of shock absorbers outside the 12000 mile parameter but within first year warranty will require the replacement of both shock absorbers on the affected axle.

07/01/94

60/01/94/EN

WARRANTY

Normal warranty policy and procedure apply making reference to the parameters described above.

COMP. CODE

Not applicable

SRO

Not applicable.