Range Rover (LP) V8-4.6L (2001)
Rear Door Latch: Customer Interest
Body - Door Cannot Be Opened From Inside/Outside
No: 76/15/05/NAS
FGN LM501-03
Ref: 76/15/03/NAS
Issue: 1
Date: 26 September 2005
Door Latch Mechanism Function
AFFECTED VEHICLE RANGE:
New Range Rover (LM)
Up to 5A180579
SITUATION:
DOOR LATCH ASSEMBLY FAILS TO OPERATE
A condition can occur where the door cannot be opened from either the interior or exterior handles, despite the locking mechanism functioning correctly
when using a key or the remote. The internal lever on the door latch is jammed in the down position also. Remote or key effectiveness is indicated by the
door lock-button state (up moves or down as expected).
RESOLUTION:
RELEASE AND REPLACE JAMMED LATCH MECHANISM
Should a customer express concern regarding the above, refer to the Service Procedure detailed in this Bulletin to release the affected door. Following
jammed latch release, the door latch must be replaced.
In cases where the door opens, but from only one of the handles, follow the trouble shooting guide detailed in TIB 76/15/03/NAS (Edition 2)
Troubleshooting Problems with Handles, Locks and Latches.
PARTS INFORMATION:
DDW WARRANTY CLAIMS:
DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.
Normal warranty policy and procedures apply.
REPAIR PROCEDURE
OPEN A JAMMED FRONT DOOR
1.
Unlock all doors.
2.
Verify that all door lock-buttons are in the UP position indicating an unlocked condition.
3.
Partially open the rear door behind the affected front door. (Figure 1)