Sable V6-183 3.0L DOHC VIN S MFI (1997)
Cellular Phone: Initial Inspection and Diagnostic Overview
INSPECTION AND VERIFICATION
If there is a concern making calls on the mobile telephone, check the following information first:
1. Make sure the telephone is turned ON. With the power button on, the system should be on while the ignition switch is in ACC or RUN.
2. Make sure the customer is calling within the service area. NO SVC will appear in the display if the customer is calling from outside the service
area.
3. Check to see if the ROAM indicator is ON. If so, follow the roaming instructions in the operating guide.
4. Make sure the display does not read LOC'D. If it does, the phone must be unlocked using the customer's three-digit code.
5. Make sure the mobile telephone handset is securely cradled.
6. Check the mobile telephone antenna and mobile telephone power cable connections at the mobile telephone transceiver, located in the luggage
compartment. Also check the fuse located near the mobile telephone transceiver.
7. Check the handset modular connector.
8. Check the telephone system registration. Also check to make sure the telephone is properly programmed. Incorrect programming can result in
single system scanning, loss of speed dialing, loss of hands-free audio, loss of auto redial, loss of dial tone multi-frequency tones and the loss of
other keypad/handset functions.
9. Check the customer's account status with the cellular carrier.
System/Carrier Concerns
Dropped calls, bad audio connections, noisy audio and other intermittent symptoms usually indicate a system or cellular carrier concern and are
not concerns of the phone itself. Such symptoms may occur in situations similar to the following:
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In certain geographic areas (excessive foliage, hills, etc.) or at the edge of service areas
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At the same place each day
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At the same time each day
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Under bridges, tunnels, in lower freeways and in congested downtown areas
If the customer's phone exhibits any of the above symptoms or symptoms occur under the above conditions, the customer or the dealer should
contact customer service at their particular cellular service provider/carrier, or call the 1-800 service number provided in the Ford Cellular System
Dealer kit.
Other Possible Concerns
1. If for some reason the customer's Electronic Serial Number (ESN) was incorrectly recorded in the carrier switch, the phone will not work.
Check programming procedure and confirm that the ESN is recorded correctly with the local cellular carrier.
2. A customer's initial call must be made in his/her home service area for proper activation of the Ford Cellular System.
3. A customer must wait until after 24 hours of the service activation before making a call from outside of his/her home service area or the phone
might be reported stolen and service stopped.
4. There may be a slight delay in activation after leaving dealership from initial delivery.
5. If the audio system does not work when the cellular phone is in use, it may be because of the audio-mute feature which will mute the audio
system when a call is placed or received.
If after checking these possibilities the phone still does not function, do not attempt to service the phone. Call the cellular distributor,
Audiotronics, at 1-800-755-4161.
6. Verify the customer's concern by operating the mobile telephone system to duplicate the condition. Inspect to determine if one of the following
mechanical or electrical concerns apply:
VISUAL INSPECTION CHART
Mechanical
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Mobile telephone handset damaged.
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Mobile telephone microphone damaged.
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Mobile telephone transceiver holder damaged.
Electrical
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Damaged Fuses 20 (5 A), 17 (20 A), in-line (10 A).
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Open connectors.
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Corroded connectors.
7. If inspection reveals an obvious concern which can be readily identified, service as required.
8. If a concern remains after the inspection, determine the symptoms and go to the Symptom Chart. See: Symptom Related Diagnostic
Procedures
