Murano AWD CrossCabriolet V6-3.5L (VQ35DE) (2011)
Navigation Module: Customer Interest
Navigation/Bluetooth(R) - Voice Recognition Issues
Date: April 20, 2011
NAVIGATION / BLUETOOTH / VOICE RECOGNITION FUNCTION ISSUES
This bulletin has been amended. Several items throughout the bulletin have been revised. Please discard all previous versions.
2010-2011 370Z Coupe and Roadster (H/Z34) - with Navigation
2010-2011 Altima Coupe, Sedan, and Hybrid (C/L32/HV) - with Navigation
2010-2011 Maxima (A35) - with Navigation
2011 GT-R (R35) - with Navigation
2011 Murano (Z51) - with Navigation
APPLIED DATES: Vehicles built before May 1, 2011
IF YOU CONFIRM
One or more of the following is occurring on an Applied Vehicle:
^ Audio streaming via Bluetooth is "choppy" or "clipped".
^ "Calculating Route" takes an extended period of time (2-5 minutes) to complete.
^ "Could not find a route displays" when attempting to calculate a route.
^ Voice Recognition sequence takes too many steps.
^ Voice Recognition has difficulty recognizing voicetags.
^ The Navigation system reboots.
^ XM NavTraffic is slow to report.
^ "Handset Phonebook" access is slow.
^ When a hands-free call via Bluetooth is in progress and another call comes in ("call waiting"), there is no function available to answer the incoming
The original specification for 2010 and some 2011 Applied Vehicles did not include the call waiting feature. To ensure a high level of customer
satisfaction Nissan has enhanced the Infotainment system in many 2011 Applied Vehicles to add the call waiting feature. Nissan is making available this
same enhancement for all Applied Vehicles by offering the call waiting feature as part of the Reprogramming Software DVD update listed in the Parts
^ Caller ID is not available when a hands-free call via Bluetooth is in progress and another call comes in.
The purpose of "ACTION" is to give you a quick idea of the work you will be performing. You MUST closely follow the entire Service Procedure as it
contains information that is essential to successfully completing this repair.
1. Perform steps 1-6 of Confirm Navigation Program Version in the Service Procedure to verify whether or not this bulletin applies.
2. If this bulletin applies, load the Reprogramming Software DVD referenced in the Parts Information section.