Cutlass V8-307 5.0L VIN 9 4-bbl HP (1984)
Enclosed with this letter are:
Two Product Campaign Bulletins 84-C-5 Copy of Owner Letter
Dealers with cars to correct will also receive:
One printout of vehicles in VIN sequence One printout of vehicles in owner alphabetical sequence
Your cooperation in completing this campaign as soon as possible will be greatly appreciated.
Dear Oldsmobile Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in some early production 1985 Oldsmobile Calais models. The
vehicles were assembled with inadequate clamp load on the tie rod adjuster. This could allow the tie rod to loosen and separate from the tie rod adjuster.
Tie rod separation could cause loss of steering control which could result in a vehicle crash without prior warning.
To prevent this from occurring on your vehicle, please contact your Oldsmobile Dealer to arrange a service date. The dealer will tighten the tie rod end
pinch bolts. This service will be completed for you at no charge.
Instructions have been sent to your Oldsmobile Dealer, The labor time to do the work will be about 20 minutes. Please ask your dealer if you wish to
know how much additional time will be necessary to process your vehicle.
If the tie rod should separate while driving, prior to the time you have this service completed, you should bring the vehicle to a stop out of the line of
traffic and turn the ignition off.
Your Oldsmobile Dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your
vehicle to your dealership on the agreed service date and the dealer does not remedy this condition on that date or within five days, we recommend you
contact the nearest Oldsmobile Zone Office either in person or by telephone. The zone office will assist you and the dealer in getting your vehicle
corrected. The locations and telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information booklet which is
located in your glove compartment.
After contacting your dealer and the zone office, if you are still not satisfied that we have done our best to remedy this condition without charge within a
reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C.
20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction in the shortest possible
time. If you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
