Grand Voyager L4-2.4L DOHC (1996)
Technical Service Bulletin # 230796A
Date: 960322
Underbody - Squeak/Buzz/Rattle
NO: 23-07-96 Rev. A
GROUP: Body
DATE: Mar. 22, 1996
SUBJECT:
Underbody Buzz, Squeak And Rattles (BSR's)
NOTE:
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-07-96, DATED FEB. 16, 1996, WHICH SHOULD BE REMOVED
FROM YOUR FILES. A LABOR OPERATION NUMBER IS REVISED AND IS HIGHLIGHTED WITH **ASTERISKS**.
MODELS:
1996 (NS) Town & Country/Caravan/Voyager
1996 (GS) Chrysler Voyager (European Market)
SYMPTOM/CONDITION:
Vehicle operator complaint of underbody Buzz, Squeak and Rattles (BSR's).
DIAGNOSIS:
NOTE:
BEFORE INVESTIGATING ANY OTHER SOURCE OF REAR END UNDERBODY NOISE, LOOSEN AND RE-TIGHTEN THE SPARE TIRE
WINCH. THE WINCH HAS A SLIP CLUTCH AND CANNOT BE OVER TIGHTENED. DO NOT USE ANY TYPE OF POWER TOOL TO
OPERATE THE SPARE TIRE WINCH.
Raise the vehicle on a frame contact hoist.
Chuckle or thumping noise occurs when the vehicle is first driven after being stationary for several hours and while going over small sharp bumps (like
expansion strips in concrete roads) at speed of 15 MPH or less, inspect the shocks for P/N's 4862371 or 4862372. If the vehicle is equipped with either
P/N, perform Repair Procedure 1.
Rattle noise occurs when the vehicle is driven over washboard surfaces, railroad tracks, or potholes. Inspect the exhaust system for proper alignment.
Particular areas to pay close attention to and look for witness marks are: Tail spout to rear crossmember beneath the liftgate opening (more likely on long
wheel base vehicles); Rear of resonator to frame rail; Resonator body to resonator body side hanger rod head; Resonator body to anti-sway bar link
upper attaching bolt (short wheel base vehicles only); Loose exhaust support fasteners. If any exhaust system related BSR sources are discovered,
perform Repair Procedure 2.
Rattle or thumping noise coming from under the middle row seats when the vehicle is driven over rough roads. Try to verify the noise by slamming the
sliding door closed (with all vehicle windows closed) and listen for noise from outside the vehicle near the fuel tank. If the rattle/thumping noise is heard,
perform Repair Procedure 3.
Clunking noise coming from the front of the vehicle when turning into a driveway or any other maneuver that would cause body roll, or if the rattle/clunk
noise is constant while driving, perform Repair Procedure 4.
PARTS REQUIRED:
AR (2)
4684681
Shock, Rear
AR (2)
4684682
Shock, Rear (Heavy Duty)
AR (1)
4809066
Hanger/Isolator, Resonator
AR (1)
4882346
Package, Fuel Tank Pad
AR (2)
4684890
Bushing, Front Sway Bar
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
02-15-15-97 Procedure 1
0.4 Hrs.
FAILURE CODE:
P8 - New Part
