Grand Voyager V6-3.8L VIN L (1999)
Technical Service Bulletin # 19-09-99
Date: 000211
Steering Wheel - Click/Rattle Sound
NUMBER: 19-09-99
GROUP: Steering
EFFECTIVE DATE: Feb. 11, 2000
SUBJECT:
Click/Rattle Sound In Area Of Steering Wheel
OVERVIEW:
This bulletin involves checking steering column components for correct torque, lubricating the shift lockout tab, modifying the clockspring and adding
tape to the multifunction switch and steering wheel.
MODELS:
1996 - 2000 (NS) Town & Country/Caravan/Voyager
1996 - 2000 (GS) Chrysler Voyager (International Market)
SYMPTOM/CONDITION:
A click/rattle sound may be heard coming from the area of the steering wheel while the vehicle is in motion. The sound is associated with rotation of the
steering wheel or input from the road surface. It may be difficult to readily repeat the sound once it has occurred until additional road input is
experienced, such as running over an expansion strip.
DIAGNOSIS:
If the vehicle operator describes the symptom above, perform the following Repair Procedure.
PARTS REQUIRED:
AR
NPN
Tape, Foam 3M P/N 06375 or Equivalent
AR
NPN
Tape, Anti-Squeak 3M P/N 06356 or Equivalent
AR
05018626AA
Grease, Damping
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
19-34-05-93
0.6 Hrs.
FAILURE CODE: XX - Service Adjustment
Repair Procedure
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR
OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.
1.
Make sure the front wheels of the vehicle are in the straight ahead position.
2.
Disconnect and isolate the negative/ground battery cable.
