Neon L4-2.0L DOHC (1996)
Parts
Important:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved.
Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Label Packages,
Recall PN CHD06780, to service 50% of those vehicles.
Each parts package contains an authorized software update label and a recall completion label.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for the service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer
reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service
completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation
Time
Number
Allowance
PCM update previously performed -- Install
08678181
0.2 hours
completion label
Reprogram Powertrain Control Module
08678182
0.5 hours
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note:
See the Warranty Administration Manual, Recall Claim Processing Section for complete recall claim processing instructions.
Parts Return
Not applicable.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
A. Reprogram the PCM
1.
Connect the MDS (Mopar Diagnostic System) and the DRB III (Scan Tool) to the vehicle and power them up.
NOTE:
The Mopar Diagnostic System is required to perform the PCM reflash. The system must be operating with RELEASE 20 or higher and TIL
CD RELEASE 1116 or higher must be installed.