G6 V6-3.9L (2009)
Parts Information
GM Only: Parts required to complete this recall are to be obtained from General Motors Service and Parts Operations (GMSPO). Please refer to your
"involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation,
parts should be ordered on a CSO = Customer Special Order. Kit PN 19210732 is not eligible for RIM Management.
Saturn US Only: Saturn will not be doing a pre-shipment of parts for this recall. Please place orders for the required parts as necessary.
Courtesy Transportation - For US and Canada
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that
shuttle service or some other form of courtesy transportation is available and will be provided at no charge. GM dealers should refer to the General
Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines. Saturn Canada retailers should refer to applicable Home Office
letter on this subject.
Claim Information - GM, Saturn Canada Only
Submit a Product Recall Claim with the information indicated below:
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
Claim Information - Saturn US Only
1. To receive credit, submit a claim with the information below:
* The parts allowance should be the sum total of the current SSPO retailer net price plus 40% of all parts required for the repair.
2. Submit courtesy transportation as a net item using the appropriate net item code.
