G6 V6-3.9L (2009)
position of the transmission gear may not match. With this condition, the driver could move the shifter to PARK and remove the ignition key, but the
transmission gear may not be in PARK. The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the
vehicle, resulting in a possible crash without prior warning.
What will we do?
Your GM dealer/retailer will inspect and ensure that the shift cable adjustment clip is fully engaged. In the rare event that the clip does not engage, your
dealer will replace the shift cable. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your
dealer/retailer will need your vehicle longer than the actual inspection time of approximately 15 minutes.
If your vehicle is within the New Vehicle Limited Warranty, your dealer/retailer may provide you with shuttle service or some other form of courtesy
transportation while your vehicle is at the dealership/facility for this repair. Please refer to your Owner's Manual and your dealer/retailer for details on
courtesy transportation.
What should you do?
You should contact your GM dealer/retailer to arrange a service appointment as soon as possible. Bring the enclosed customer reply form with you when
you visit your dealer/retailer. The form identifies the repairs required. If you no longer own this vehicle, please let us know by completing the form and
mailing it back to us.
Do you have questions?
If you have questions or concerns that your dealer/retailer is unable to resolve, please contact the appropriate Customer Assistance Center at the number
listed below. More information about your vehicle can be found at the Owner Center at www.gmownercenter.com.
If after contacting your dealer/retailer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition
without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE, Washington DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to
http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Scott Lawson
Director,
Customer and Relationship Services