G6 V6-3.9L VIN 1 (2006)
Customer Notification
Customers will be notified of the Special Policy by General Motors (see copy of owner letter included with this bulletin).
Service Procedure
Steering Column Replacement - 2005 and 2006 Model Year Vehicles
1. Remove the steering column. Refer to Steering Column Replacement in SI.
2. Transfer the power steering motor control module to the new steering column.
3. Install the new steering column. Refer to Steering Column Replacement in SI
Electric Power Steering Motor Control Module Replacement - 2008 Model Year Vehicles
1. Remove the power steering assist motor. Refer to Power Steering Assist Motor Replacement in SI.
2. Install the new power steering assist motor. Refer to Power Steering Assist Motor Replacement in SI.
Claim Information
1. Submit a claim using the table below.
2. Courtesy Transportation - submit as Net Item under the repair labor code.
* The amount identified in "Net Item" should represent the dollar amount reimbursed to the customer.
Customer Reimbursement - For US
All customer requests for reimbursement for previous repairs for the special coverage condition will be handled by the Customer Assistance Center, not
by dealers.
A General Motors Customer Reimbursement Procedure and Claim Form is included with the customer letter.
Important
Refer to the GM Service Policies and Procedures Manual, section 6.1.12, for specific procedures regarding customer reimbursement and the
form.
Customer Reimbursement - For Canada and Export
Customer requests for reimbursement of previously paid repairs to correct the condition described in this bulletin are to be submitted to the dealer prior
to or by August 31, 2011. Repairs must have occurred within the 10 years of the date the vehicle was originally placed in service, or 160,000 km,
whichever occurs first.
When a customer requests reimbursement, they must provide the following:
-
Proof of ownership at time of repair.
-
Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the
repair, and the person or entity performing the repair.
If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost
GM to have it completed by a GM dealership.
