Grand AM L4-138 2.3L VIN A FI HP (1989)
FAILURE CODE 96 MUST BE USED WITH THE LABOR OPERATION.
Parts required are to be listed in your warranty claim in the normal manner. Parts will be credited at dealer net plus 30% dealer handling allowance.
Dealers will be credited via Warranty Document or Terminal Transmission, whichever is their normal method of submission for payment. Claim must
contain all information required and should list the labor operation as outlined.
Owner Reimbursement
Customers may request reimbursement for prior replacement of the ignition coil(s) due to misfire, rough idle, or a "no start" condition. Owners must
submit original documentation that reasonably confirms the amount of unreimbursed repair expenses, a description of the repair, the date of the repair,
and the person or entity who performed the repair to receive reimbursement.
Customer claims for reimbursement on previously paid repairs to replace ignition coil(s) are to be submitted in the following manner: Use the special
"Owner Reimbursement" labor operation listed under the Claim Information Section of this bulletin. Reimbursement amounts of $300.00 or less can be
processed by the dealer. If the amount exceeds $300.00 an Owner Reimbursement Form 7201-039 (Rev. 6/88) must be forwarded to and processed by
the Zone Office.
NOTICE:
When a customer requests reimbursement, and the vehicle is still available, dealers are to inspect and, if necessary, replace ignition coils
as called for in the SERVICE PROCEDURE of this bulletin. If owner's documentation indicates that both coils were replaced using coils
from kit P/N 10457062 (or two P/N 10472748 coils), then Labor Operation V6512 may be applied for and it is not necessary to
physically inspect the involved vehicle. Until the involved vehicle is confirmed to have the new coils installed (by inspection of the
vehicle or the repair order, and any necessary replacement of coils performed), the campaign must remain open regardless of any
reimbursement.
RECORDING COMPLETION
Repairs submitted for vehicles not involved in the campaign will not be paid.
Campaign completion will be recorded from "PROPERLY COMPLETED AND PAID WARRANTY CLAIMS." Owners are being asked to present the
owner reply card for identification to their dealer at the time they bring in their vehicle to have the campaign performed.
Owner Letter
March, 1991
Dear Pontiac Owner:
This notice has been sent to inform you that Pontiac Division is initiating an emission recall that includes your vehicle.
REASON FOR RECALL
General Motors has detemined that certain 1988-90 Pontiac Grand Am models and 1990 Grand Prix models equipped with 2.3L engines may develop
cracks in the case of the IDI (Integrated Direct Ignition) coil(s) at high voltage teminals. As the cracks grow, external arcing occurs between terminals
and/or terminal to coil frame resulting in intermittent misfire, rough idle, and ultimately a "no start" condition when the coil fails completely.
WHAT WE WILL DO
To prevent this condition from occurring, your dealer will inspect your vehicle's ignition coils and, if necessary, replace the coils. This service will be
provided for you at no charge.
WHAT YOU SHOULD DO
Please contact your Pontiac dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer and
parts are available. Please ask your dealer if you wish to know how much time will be needed to schedule and process your vehicle.
You may have your vehicle serviced at the authorized Pontiac dealer of your choice.
If your Pontiac vehicle previously had the ignition coil(s) replaced for a misfire, rough idle or "no start" condition, and you paid for all or part of the
repair, you may request reimbursement through your Pontiac dealer. When doing so, you should present the dealer with original documentation which
reasonably confims the amount of unreimbursed repair expenses due to replacement/repair of the ignition coil(s), date of the repair, and the person or
entity perfoming the repair. You should also have your dealer inspect your vehicle to see if the campaign work still needs to be perfomed, regardless of
prior repairs for a misfire, rough idle or "no start" condition.