9-7X L6-4.2L (2008)
Look-Up Application is a privilege intended for GM dealerships to have the ability to service their local retail customers.
-
Unauthorized access to, or use of, key code information is unlawful and may subject the user to criminal and civil penalties and will result in
keycode look-up privileges being suspended.
-
This information should be treated as strictly confidential and should not be disclosed to anyone unless authorized.
I will ensure that the following information is obtained prior to releasing any Key Code information:
1. Valid Picture ID
2. Vehicle Registration to verify owner name and VIN
Important
The user must select I AGREE or I DO NOT AGREE on screen.
-
GM takes this agreement seriously. Each user must be certain of vehicle ownership before clicking on the "I agree" button.
-
When the ownership of the vehicle is in doubt, dealership personnel should not provide the information.
-
Key code requests should never be received via a fax or the internet and codes should never be provided in this manner. A face to face contact
with the owner of the vehicle is the expected manner that dealers will use to release a key code or as otherwise stipulated in this bulletin or other
materials.
-
Key codes should never be sent via a fax or the internet.
-
Every KeyCode Look-Up request or inquiry is retained indefinitely for GM, in the electronic data base for review purposes.
-
GM will review KeyCode Look up on a monthly basis for compliance.
-
Do not put yourself, or your Dealership in the position of needing to "explain" a KeyCode Look Up to either GM or law enforcement officials.
-
Create a physical file to document all KeyCode Look Up transactions, and this file must be retained for a minimum of 2 years.
-
Dealership Partner Security Coordinator and/or assigned management has the ability to review all KeyCode Look-Up transactions.
-
Dealership management must review KeyCode Look-Up usage for compliance to the stated Policies and Procedures.
GM KeyCode Look-Up Application for GM of Canada Dealers*
* Information for U.S. dealers and U.S. Look-Up Application above.
All dealers should review the General Motors of Canada KeyCode Look-Up Policies and Procedures (Service Policy & Procedures Manual Section 3.1.6
"Replacement of VIN plates & keys").
Please note that the KeyCode Access site is restricted. Only authorized users should be using this application. Please see your Parts Manager for site
authorized users. KeyCode Look-Up currently goes back 17 years from current model year.
Important notes about security:
-
Users may not access the system from multiple computers simultaneously.
-
Users may only request one KeyCode at a time.
-
KeyCode information will only be available on the screen for 2 minutes.
-
Each user is personally responsible for maintaining and protecting their password.
-
Never share your password with others.
-
User Id's are suspended after 6 consecutive failed attempts.
-
User Id's are disabled if not used for 90 days.
-
Processes must be in place for regular dealership reviews.
-
The Parts Manager (or assigned management) must have processes in place for employee termination or life change events. Upon termination
individuals access must be turned off immediately and access should be re-evaluated upon any position changes within the dealership.
-
If you think your password or ID security has been breached, contact Dealer Systems Support.
Each user will be required to accept the following agreement each time the KeyCode application is used.
Key Code User Agreement
-
Key codes are proprietary information belonging to General Motors Corporation and to the vehicle owner.
-
Unauthorized access to, or use of, key code information is unlawful and may subject the user to criminal and civil penalties.
-
This information should be treated as strictly confidential and should not be disclosed to anyone unless authorized.
I will ensure that the following information is obtained prior to releasing any Key Code information:
1. Government issued picture ID (Drivers License)
2. Registration or other proof of ownership. Registration should have normal markings from the Province that issued the registration and possibly the
receipt for payment recorded as well.
Important
-
GM takes this agreement seriously. Each user must be certain of vehicle ownership before giving out key codes.