Aura L4-2.4L (2008)
Technical Service Bulletin # 10183
Date: 100720
Campaign - Power Steering Assist Loss of Power
SPECIAL COVERAGE
Bulletin No.: 10183
Date: July 20, 2010
Subject: 10183 - Special Coverage Adjustment - Power Steering Assist
Models:
2005-2006 Chevrolet Malibu, Malibu Maxx
2008 Chevrolet Malibu, Malibu Maxx
2005-2006 Pontiac G6
2008 Pontiac G6
2008 Saturn AURA
Condition
Some customers of 2005-2006 model year Chevrolet Malibu, Malibu Maxx; Pontiac G6 vehicles, and 2008 model year Chevrolet Malibu, Malibu Maxx;
Pontiac G6; and Saturn AURA vehicles equipped with electric power steering may experience a loss of power steering assist caused by electrical input
signals within the steering column assembly. If the power steering assist is lost, a chime will be heard and the Driver Information Center will display a
"Power Steering" warning message. On some vehicles, the Service Vehicle Soon light will also illuminate. The vehicle can still be steered in a safe
manner but will require greater driver effort at low vehicle speeds or when stopped.
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 10 years or 100,000 miles (160,000 km), whichever occurs first, from the date
the vehicle was originally placed in service, regardless of ownership.
On 2005 & 2006 model year vehicles, dealers/retailers are to replace the steering column. On 2008 model year vehicles, dealers/retailers are to replace
the power steering motor control module. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after July 21, 2010 are covered by this special coverage
and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to July 21, 2010 must be submitted to
the Service Contract provider.
Vehicles Involved
Involved are certain 2005-2006 model year Chevrolet Malibu, Malibu Maxx; Pontiac G6, and 2008 model year Chevrolet Malibu, Malibu Maxx;
Pontiac G6; Saturn AURA vehicles equipped with electric power steering and built within the following VIN breakpoints:
Important
Dealers/retailers are to confirm vehicle eligibility prior to beginning repairs by using the Investigate Vehicle History link on the Global
Warranty Management application within GlobalConnect. Special Coverage Adjustments are displayed in the Applicable Warranties section.
Parts Information
GM, Saturn Canada Only: Parts required to complete this special coverage are to be obtained from General Motors Customer Care and Aftersales
(GMCC&A).
Saturn US: Saturn will not be doing a pre-shipment of parts for this special coverage. Please place orders for the required parts as necessary.
