LW200 L4-2.2L VIN F (2003)
Technical Service Bulletin # 03-C-03
Date: 040430
Recall - Wiper Motor Replacement
Product Safety - Wiper Motor Replacement # 03-C-03 - (04/30/2004)
WIPER MOTOR REPLACEMENT
2003 SATURN L-SERIES VEHICLES
ALL SATURN RETAILERS AND AUTHORIZED SERVICE PROVIDERS
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired
within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a vehicle is prima facie
evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no
charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to
repair their vehicle as soon as possible. In the recall notification letter, customers are told how to contact the US National Highway Traffic Safety
Administration if the recall is not completed within a reasonable time.
Defect Involved
Saturn has decided that a defect which relates to motor vehicle safety exists in certain 2003 model year Saturn L-Series vehicles. These vehicles exhibit a
condition in which the windshield wiper motor may fail during use because of improper manufacture. If this were to occur in severe weather, driver
visibility could be reduced, which could result in a vehicle crash without prior warning.
To prevent this condition from occurring, retailers will inspect and, if necessary, replace the wiper motor assembly.
Vehicles Involved
Only selected 2003 model year Saturn L-Series vehicles within the following VIN range will require this recall.
3Y530133 - 3Y533472
You must verify recall involvement through your AS400 system. If is important to note that recall claims will only he paid on involved vehicles.
Owner Notification
Owners of all involved vehicles will be notified of this recall by Saturn.
(Refer to the owner letter shown in this bulletin.)
Facility VIN Listing
The Facility VIN Listing is furnished to involved Retailers with the product Recall Bulletin.
Those Retailers not involved initially in this recall will receive a message at the top of a blank Facility VIN Listing that states: NO VEHICLES
ASSIGNED AT THIS TIME FOR RECALL 03-C-03.
Retailer Responsibility
All unsold vehicles in Retailers possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin
before owners take possession of these vehicles.
Retailers are to service all vehicles subject to this recall at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Owners who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the retailer
listing, are to be contacted by the retailer. Arrangements are to be made to make the required correction according to the procedure contained in this
bulletin. This could be done by mailing to such customers, a copy of the customer letter shown in this bulletin. Recall follow-up cards should not be used
for this purpose, since the customer may not have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your retail facility for service in the future, you must take the
steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.