VUE AWD V6-3.5L VIN 4 (2004)
Technical Service Bulletin # 03059
Date: 040503
Recall - Tire Certification Label Replacement
Noncompliance - Tire/Certification Label
# 03059 - (05/03/2004)
TIRE/CERTIFICATION LABEL
2004 Saturn VUE Vehicles with 3.5L V6 (VIN 4 - RPO L66) Engines
ALL SATURN RETAILERS AND AUTHORIZED SERVICE PROVIDERS
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired
within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence
of failure to repair within reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an
identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to
repair their vehicle as soon as possible. In the recall notification letter, customers are told how to contact the US National Highway Traffic Safety
Administration if the recall is not completed within a reasonable time.
Condition
Saturn has decided that certain 2004 Saturn VUE vehicles equipped with 3.5L V6 (L66) engines fail to conform to Federal Motor Vehicle Safety
Standard (FMVSS) 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars." The wheel rim designation is not listed correctly on
the tire/certification label on these vehicles equipped with a 17X7J wheel. If the wheel rim size is incorrectly printed on a tire/certification a service
technician who solely uses the tire/certification label for service information may attempt to replace a damaged wheel with an incorrect wheel.
Correction
To correct this condition, Saturn is asking owners and/or Retailers to apply a corrected label to the vehicle according to the application instructions
provided. If the owner is not comfortable applying the label, owners are given the option of having a Retailer apply it for them at no charge.
Vehicles Involved
Only select 2004 model year Saturn VUE vehicles within the following VIN range will require this recall.
4S800001 - 4S815738
You must verify recall involvement through your AS400 system. It is important to note that recall claims will only be paid on involved vehicles.
Owner Notification
Owners of all involved vehicles located within areas covered by the US National Traffic and Motor Vehicle Safety Act will be notified of this recall by
Saturn. (Refer to the owner letter shown in this bulletin).
Retailer Responsibility
All unsold new vehicles in Retailers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall
bulletin before customers take possession of these vehicles.
VIN specific tire/certification labels are being mailed to retailers for unsold in-stock vehicles and via first class mail to involved owners.
Retailers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Owners who have recently purchased vehicles sold from your vehicle inventory are to be contacted by the retailer and arrangements are to be made to
make the required correction according to the procedure contained in this bulletin. This bulletin is notice to you that the new motor vehicles included in
this recall may not comply with the standard identified above. Under Title 49, Section 30112 of the United States Code, it is illegal for a retailer to sell a
new motor vehicle which the retailer knows does not comply with an applicable Federal Motor Vehicle Safety Standard As a consequence if you sell any
of these motor vehicles without first performing the recall correction your retailer may be subject to a civil penalty for each such sale.
Parts Information
If the VIN on the new tire/certification label does not match the existing vehicle VIN, Retailers should request a new tire/certification label, in
accordance with the section 3.8.4 of the Retailer Service Reference Guide, "MVSS Certification and Tire Pressure Labels."
