VUE AWD V6-3.5L VIN 4 (2004)
Technical Service Bulletin # 04107
Date: 050203
Campaign - TCM Programming for No Wheel Movement
Bulletin No.: 04107
Date: February 03, 2005
CUSTOMER SATISFACTION
Subject:
04107 - No Wheel Movement in Snow or Slippery Surfaces (Reprogram TCM)
Models:
2003-2004 Saturn VUE
with VT25E (VTi) Transaxle (RPO M75/M16)
Condition
Some customers may comment on their vehicle becoming stuck in snow or on a slippery surface in which the wheels will not spin. This condition may
occur more frequently on grades where poor traction conditions exist.
Cause
This condition may occur when the driver causes a rapid wheel deceleration by stepping on the brake pedal and locking the wheels or when the road
surface causes a similar rapid wheel deceleration when the driver lifts his/her foot off the throttle from a wheel spinning condition. The rapid wheel
deceleration may invoke a drive belt protection algorithm for the subsequent re-launch. As a result of the protection algorithm, the transaxle ratio can
move away from an Underdrive (1st gear) position and move towards a gear ratio position similar to a typical 2nd or 3rd gear ratio. With subsequent
attempts to move the vehicle in slippery conditions, it is possible to achieve a ratio in which the wheels will not spin.
Correction
Retailers are to reprogram the TCM with a new calibration following the procedure outlined in this bulletin.
The new TCM calibration will improve the capability of the transaxle to recover an Underdrive ratio after becoming stuck. Moving the gear selector to
the Park ("P") position or turning the vehicle off and restarting the vehicle will return the transaxle to the proper operation. Performing this step will
allow the wheels to spin and provide the ability to move the vehicle from this condition.
Important:
It is important to communicate to the owner that in the event their vehicle experiences a condition where the wheels will not spin, the following
maneuver will restore the transaxle to the proper operation within two to three seconds.
^
Moving the gear selector to Park ("P") or turning the vehicle off and restarting the vehicle will return the transaxle to the proper ratio.
^
On vehicles equipped with traction control, you should turn the traction control system off if your vehicle gets stuck in sand, mud, ice or snow
and rocking the vehicle is required.
Vehicles Involved
Involved are all 2003-2004 SATURN VUE VEHICLES EQUIPPED WITH VT25E (VTi) TRANSAXLE (RPO M75/M16).
Important:
Retailers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs.
For retailers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and
address data has been prepared and is being furnished to involved retailers. Retailers that have no involved vehicles currently assigned will not receive a
Campaign Initiation Detail Report.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such
motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several
states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Service Procedure
Reprogram the TCM with the updated calibration established from the service matrix. Use Saturn Service Stall (SSS) software release TIS 12/2004 or
higher data CD.
