VUE AWD V6-3.5L VIN 4 (2004)
Technical Service Bulletin # 04090
Date: 041216
Campaign - Rear Drive Module/Clutch Replacement
Replacement of Rear Drive Module (RDM) Differential Clutch Drum # 04090 - (Dec 16, 2004)
Models:
2004 SATURN VUE VEHICLES EQUIPPED WITH A 3.5L V6 (L66) ENGINE AND ALL-WHEEL DRIVE
ALL U.S. SATURN RETAILERS AND AUTHORIZED SERVICE PROVIDERS
THE CANADIAN VERSION OF THIS RECALL FOLLOWS THIS VERSION
The Rear Drive Module (RDM) on some 2004 Saturn VUE vehicles equipped with a 3.5L V6 (L66) engine and all-wheel drive may exhibit a condition
where the owner may notice a moan or vibration noise emanating from the rear of the vehicle when turning at low speeds (such as parking lot maneuvers
and/or surfaces like snow and gravel).
To prevent the possibility of this condition occurring, Saturn retailers will replace the differential clutch drum in the rear drive module (RDM) and
replace the RDM filter. This service will be performed at no cost to the owner.
Vehicles Involved
2004 model year Saturn VUE vehicles equipped with a 3.5L V6 (L66) engine and all-wheel drive within the following VIN range will require
participation in this program.
4S800001 - 4S892254
You must verify program involvement through your AS400 system. It is important to note that program claims Will only be paid on involved vehicles.
Owner Notification
Owners of all involved vehicles will be notified of this customer satisfaction program by Saturn when parts are sufficient. (Refer to the owner letter
shown in this bulletin.)
Transfer of Customer Service Program Responsibility
Saturn vehicles that have been sold by you, which may be closer in proximity to another Saturn Retailer, may still appear on your Facility VIN Listing. If
you determine that it is more desirable for a vehicle on your Facility VIN Listing to be serviced by another Saturn Retailer, responsibility may be
transferred by completing a Recall Vehicle Action Report and submitting it to your Customer Assistance Manager (CAM) at the Saturn Customer
Assistance Center.
