VUE AWD V6-3.5L VIN 4 (2004)
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved
vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order.
In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Claim Information
Submit a Product Recall Claim with the information shown.
Customer Notification
Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter shown in this bulletin).
Retailer Recall Responsibility
All unsold new vehicles in Retailers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall
bulletin before customers take possession of these vehicles.
Retailers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the
Retailer listing, are to be contacted by the Retailer. Arrangements are to be made to make the required correction according to the instructions contained
in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Recall follow-up cards should
not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your retail facility for service in the future, you must take the
steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
Disclaimer
Service Procedure For Canadian Vehicles
Removal Procedure
Caution:
Make sure vehicle is properly supported and squarely positioned on the hoist. To avoid any vehicle damage, serious personal injury or death