General
In order to ensure that paint repair operations proceed
efficiently, the relevant work factors – from vehicle
reception until its return – must be carefully observed. As
each workshop has its own structure, the operation plan suggested
here is only a recommendation.
Reception: (Service Advisor)
Assess damage or blemishes. Consider possibilities and
limitations of spray technique. Inform customer; assess main and
additional operations. Estimate cost and produce work order. Read
Labour Time Guide correctly; carry out contract conscientiously.
The body worker must provide the basis for a paintable surface so
that the painter can carry out his/her work according to the
relevant processing regulations.
Paint: (painter)
Read work order carefully, assess damage, determine time of
paint on vehicle from VIN plate, determine paint system.
Co-ordinate sanding equipment to be used, select filler and filling
materials according to economic considerations, determine economic
paint application, utilise spray technique.
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