Volkswagen Workshop Service and Repair Manuals

Repair Date:

Enter Month/Day/Year                         6 Digits

VIN:

Enter Complete VIN               Last 11 or Full 17 Characters

Claim Type:

Enter RC                                  2 Characters

Damage Code:

Enter applicable Code                    4 Characters (See explanation).

Damage Codes

To request reimbursement:

PQ 12 Disconnect OXS sensor light.

NOTE:

The system automatically supplies the labor operation applicable to this reimbursement code.

To update a record for a vehicle with no repair performed but relevant information available:

PQ 20

Customer Refused Repairs

PQ 30

Total Loss

PQ 40

Vehicle Stolen

PQ 50

Vehicle Left Continental U.S.

PQ 60

Customer Moved - No Forwarding Address

PQ 70

Vehicle Sold - New Owner Unknown