Jetta Sedan (162) L5-2.5L (CBUA) (2011)
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Central Control Module: All Technical Service Bulletins
Bluetooth(R) - Various Complaints
91 11 09
March 30, 2011
2026015
Vehicle Information
Condition
Bluetooth(R), UHV NAR (9W7), Various Complaints
The customer experiences concerns with the UHV-High (9W7) such as:
^
Unable to pair phone
^
Sporadically unable to pair phone
^
Calls are dropped sporadically
^
Voice recognition inoperative
^
Audio streaming inoperative
^
Phonebook download inoperative
Technical Background
The concern can be caused by several factors such as:
^
Incompatible phone
^ Customer misunderstanding
^
Internal problems with phone including incorrect system settings
^ Cellular provider network
^ Outside influence to control module
^
Bluetooth module
Production Solution
Not applicable.
Service
Phone Compatibility:
Phone compatibility is defined as:
^
A phone that does not meet the minimum performance standards of the 9W7 Bluetooth system.
^
A phone that is never tested with the vehicle Bluetooth system. An example would be a phone that has not been sold in over 2+ years.