Passat Wagon V6-2792cc 2.8L DOHC (1994)
Auburn Hills, MI 48326
Attn: Customer Relations - 2F02 (TJ)
Additional Campaigns
Some of the vehicles may be involved in an additional campaign(s). If so, the respective campaign code has been printed on the recall authorization
form, as well as on your vehicle allocation list. In the interest of minimizing customer inconvenience, please ensure that any such additional campaign(s)
is performed at the same time. For verification, always check your V-Crest recall system. The V-Crest is the only campaign verification system; other
systems are not valid.
Vehicle Verification
All affected vehicles will be entered into the V-Crest system at the time of the initial owner notification. Dealers should inquire as needed.
Dealer Obligation
To ensure customer satisfaction, as well as minimize inconvenience, dealers are urged to service each vehicle at the scheduled service appointment time
and make sure that each vehicle is returned to the customer washed and cleaned inside. Do not let customers wait longer than necessary during service of
the vehicle. If a customer, indeed, is inconvenienced, offer a loaner vehicle. Every effort should be made to reduce inconvenience to customers.
VwoA is determined to complete as many vehicles as possible within six (6) months of initiation. We will mall a gift to those customers who comply
within this time frame. For this reason, we ask that you please ensure that claims are entered into the system in a timely manner after you have completed
this recall. This will enable us to send gifts to qualifying customers without delay. Dealers are to service each vehicle subject to this recall at no charge to
owners, regardless of mileage, age of vehicle, or selling dealer, from this time forward.
Dealer Personnel Information
Please make sure that every person in your dealership who has recall-related responsibilitiess receives a copy and is familiar with this communication.
Thank you for your cooperation.
Service Help
If you have any questions regarding this recall or any other recall or service action campaign, please feel free to contact me at (810) 340-4850 or John
von Hollen at (810) 340-4858.
Dealer Personnel Information
Please make sure that every person in your dealership who has recall-related responsibilities receives a copy and is familiar with this communication.
Thank you for your cooperation.
Recall Campaign Tj Letter
November 1995
Subject: Recall Campaign TJ
Replace Radiator Fan Motor / Fan Blade
Dear Volkswagen Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Volkswagen has decided that a defect which relates to motor vehicle safety exists in some 1993-95 model Volkswagen vehicles equipped with VR6
engines. Our records show that your Volkswagen is one of the vehicles affected by this action.
Defect Description
Volkswagen has found that under extreme operating conditions the radiator fan could fail. If the vehicle is continued to be operated after the radiator fan
has failed, the engine could overheat and eventually stall with the possibility of causing an accident.
Remedy
Your authorized Volkswagen dealer will replace, free of charge, a number of fan components with improved components.
Repair Schedule
