Grand Caravan FWD V6-181 3.0L SOHC (1993)
1
Instruction Sheet
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to inspect wheels for
date codes and/or schedule appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer
reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service
completions and provide dealer payments.
Use one of the labor operation numbers and time allowances:
Add the cost of any recall parts packages used plus applicable dealer allowance to your claim.
Parts Return
Removed wheels must be returned to the Warranty Material Return Center.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing and material return instructions.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner
Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 429-10-04
P.O. Box 1919
Detroit, Michigan 48231-1919
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
A. Inspect Wheel Build Date Code
NOTE:
Vehicle may have one, four or five wheels to be inspected.
A1.
FOR VEHICLES EQUIPPED WITH 15" STAMPED STEEL WHEELS (Sales Code -- WCF):
a.
Remove all wheel covers.