RAM 4500 Chassis Cab Truck 4WD L6-6.7L DSL Turbo (2011)
a. YES >>> This service bulletin does not apply. Further diagnostics may be required.
b. NO >>> Return to step Step # 5.
9. Press the radios's phone button to end the phone session. HFM power up verification is complete.
10. Using wiTECH, determine the HFM part number. The HFM part number can be found under Module Information for the HFM.
11. Is the HFM Part number one of the following: 05064634AH, 05064635AH, 05064735AH, 05064870AH, 05064870AH, 05064730AH,
05064730AH, 05064871AH or higher?
a. Yes >>> Perform the Repair Procedure.
b. No >>> This service bulletin does not apply. Further diagnostics may be required. If a customer's VIN is listed in VIP or your RRT VIN list,
perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
NOTE:
Only one UConnect Hands Free Module USB Flash Drive Preparation CD is required and this disk may be used to prepare multiple USB Flash
Drives.
REPAIR PROCEDURE: