Escape 2WD L4-122 2.0L DOHC VIN B SFI (2001)
Ford Motor Company will refund owner-paid wiper module repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an
emergency repair was made away from the servicing dealer). Refer to ACESII manual for refund information.
RENTAL CARS
For vehicles which fail the inspection, and if parts are not available, Ford Motor Company will pay for a rental vehicle, except for fuel which will be at
the owner's expense. Enter the word "RENTAL" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim.
Follow ESP cost guidelines.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
CRITICAL PARTS SUPPLY NOTE - PLEASE READ CAREFULLY
Parts will be in limited supply for several weeks. Therefore, parts will be prioritized for vehicles which Ford records show as sold as of November 16,
2000.
Dealers are to report the results of inspections on all affected units that fail the inspection (for the first 30 days) by calling the Recall Hotline at
1-800-325-5621 with the following required information:
-- VIN number
-- Results of (4) ball stud inspections
-- Results of (4) plastic ball socket inspections
-- Dealer P&A Code
Based on the inspection results reported. dealers will be advised if the vehicle can be released or if it must be held for repair. Please note that FCS-700
tags will be issued and all replaced parts must be returned to the Warranty Parts Return Center where they will be inspected to assure that only suspect
parts are being replaced. The cost of parts not properly inspected or not returned will be charged back to the dealer.
A fair and equitable distribution of parts will be made based on the number of vehicles which fail the inspection and are properly reported to the Recall
Hotline. Each Dealer who calls in will receive a shipment of parts for reported units before any dealer receives a second shipment.
No seed stock distribution is planned at this time. No parts will be sent until inspected units are reported to the Recall Hotline.
