Escape 2WD L4-2.5L Hybrid (2010)
Front Cross-Member Bushing: Customer Interest
Body/Frame - Engine Moan/Drone Noise On Acceleration
TSB 09-22-19
11/16/09
ENGINE NOISE, DRONE/MOAN SOUND 1800-2300
RPM - BUILT ON OR BEFORE 8/10/2009
FORD:
2009-2010 Escape
MERCURY:
2009-2010 Mariner
ISSUE
Some 2009-2010 Escape Hybrid and Mariner Hybrid vehicles built on or before 8/10/2009 may exhibit a slightly louder than normal drone/moan noise
on acceleration at approximately 1800-2300 RPM.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Disable the vehicle high voltage electrical system following Workshop Manual (WSM), Section 414-03 High voltage traction battery systems
depowering.
2. Remove the lower transaxle insulator through bolt. (Figure 1)
3. Remove the rear roll restrictor-to-crossmember through bolt. (Figure 2)
