F 350 4WD Super Duty V8-6.0L DSL Turbo (2003)
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Refund Claiming Information shown (Submit on separate repair line.)
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using Direct Warranty Entry (DWE).
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Refund or related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed.
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"MT" labor should be submitted on a separate repair line with the related damage flag checked.
Refer to ACESII manual for claims preparation and submission information.
Attachment II - Labor Allowances and Parts Ordering Information
LABOR ALLOWANCES
PARTS REQUIREMENTS/ORDERING INFORMATION
Parts will not be direct shipped for this recall. The engine ground stud (W704983-S309A) is expected to be available at depots by July 16, 2004. For
emergency repairs prior to this date, call the Special Service Support Center (1-800-325-5621). For part requirements July 16, 2004 and after, place your
order through normal order processing channels.
The DOR/COR for this program is 50323. This number identifies parts ordered for this recall through the Special Service Support Center
(1-800-325-5621).
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION AND RETURN
Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures."
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
Attachment III - Technical Information
SERVICE PROCEDURE
1.
Raise and support the vehicle on a hoist.