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Diagnosis and Testing|Removal and Installation > < Instrument Cluster - 3.0L Duratec-ST (VE6)
Instrument Cluster - Instrument Cluster Mondeo 2001 (10/2000-02/2007)
Diagnosis and Testing

Refer to Wiring Diagrams Section 413-01, for schematic and connector information.

Worldwide Diagnostic System (WDS)

Principles of Operation

The instrument cluster is a mix of intelligent and hardwired electrical signals and has a built-in self-test feature. The instrument cluster is connected to the powertrain control module (PCM), anti-lock brake system (ABS), traction control (TC) (if equipped) and stability assist (if equipped) by a control area network (CAN) bus. This link allows the instrument cluster and the PCM to communicate with each other. The instrument cluster consists of gauges and warning indicators. On the high series instrument cluster a trip computer is fitted to the information and message center.

When the ignition switch is turned to position II from either position 0 or position I the instrument cluster carries out a display test to verify that the warning indicators or indicator bulbs and monitored systems are functioning correctly. The warning indicators or indicator bulbs which illuminate during this test are:

  • ABS
  • Air bag system
  • Charging system (the indicator is functional but will illuminate with the during the test)
  • Brake system
  • Low fuel
  • Low oil pressure
  • Malfunction indicator lamp (MIL)
  • TC (if equipped)
  • Overdrive (displayed in a liquid crystal display (LCD)) (if equipped)
  • Glow plugs - Vehicles with diesel engine
  • Frost (orange)
  • Ice (red)
  • Safety belt
  • Speed control (displayed in LCD)
  • Door ajar

Instrument Cluster Gauges

Engine Temperature Gauge

The engine temperature gauge uses information supplied by the engine coolant temperature (ECT) or the cylinder head temperature (CHT) sensor, through the PCM on the CAN bus. If the temperature signal is missing or invalid, the instrument cluster will move the temperature gauge pointer to below the cold position.

Fuel Gauge

The instrument cluster receives the fuel level information from the fuel level sensor (part of the fuel pump and sender unit on vehicles with a petrol engine). This is a variable resistor in the fuel gauge ground circuit. If the fuel level signal is missing or invalid, the instrument cluster will move the fuel gauge pointer to below the empty position and the low fuel warning indicator will illuminate.

The fuel gauge signal is damped to prevent pointer surge as the fuel in the fuel tank moves while the vehicle is in motion. When the ignition switch is turned to position 0 the fuel gauge pointer is moved to below the empty position.

Speedometer

On vehicles built up to 06/2003 vehicle speed information is received by the PCM from the vehicle speed sensor (VSS). On vehicles built 05/2003 onwards vehicle speed information is received by the PCM from the ABS module which uses inputs from the ABS sensors. The PCM calculates the vehicle speed using various factors one of these being tire size. The vehicle speed information is sent to the instrument cluster through the CAN bus, the vehicle speed information is then indicated in MPH or km/h on the speedometer gauge. If this information is missing or invalid, the speedometer will default to zero.

If the tire size is changed from that originally fitted it may be necessary to change the PCM configuration. This can be done using WDS.

Odometer

Vehicle speed information is received by the PCM from the VSS. The PCM uses the configured tire size to calculate distance travelled and inputs this information to the instrument cluster through the CAN bus. The instrument cluster displays this information in an LCD. If this information is missing or invalid, the LCD will display dashes. Also incorporated in this LCD is a tripmeter.

Tachometer

Engine speed information is received by the PCM from the crankshaft position (CKP) and camshaft position (CMP) sensors. The engine speed information is sent to the instrument cluster through the CAN bus. If this information is missing or invalid, the tachometer will default to zero.

Warning Indicators

Air Bag Warning Indicator

The air bag warning indicator is controlled by the air bag module.
REFER to: Air Bag and Safety Belt Pretensioner Supplemental Restraint System (SRS) (501-20B Supplemental Restraint System, Diagnosis and Testing).

Low Fuel Warning Indicator

The instrument cluster receives the fuel level information from the fuel level sensor (part of the fuel pump and sender unit on vehicles with a petrol engine). When the fuel level in the fuel tank drops below a predetermined limit the low fuel warning indicator receives a direct signal from the fuel level sensor and illuminates the low fuel warning indicator. This information is also based on calculations from the distance to empty display.

ABS Warning Indicator

The instrument cluster receives the ABS information from the ABS module. If the ABS module detects an open circuit, a short to battery, or an ABS failure the ABS warning indicator will illuminate.
REFER to: Anti-Lock Control (206-09A Anti-Lock Control, Diagnosis and Testing).
The ABS Warning indicator must be enabled when a new instrument cluster is installed. For additional information REFER to Programmable Module Installation Routine on WDS.

Brake System Warning Indicator

The brake system warning indicator has multiple functions. The warning indicator illuminates if the brake fluid level is low or if the parking brake is set or if the electronic brake force distribution (EBD) fail input is high.
REFER to: Brake System (206-00 Brake System - General Information, Diagnosis and Testing).

Charging System Warning Indicator

The PCM controls the charging system warning indicator through the CAN bus. The warning indicator is illuminated if the charging system is not operating correctly, or if the ignition switch is turned to position II but the engine is not running.
REFER to: Charging System (414-00 Charging System - General Information, Diagnosis and Testing).
This signal is sent to the generic electronic module (GEM) and fuel fired booster heater (if equipped). The signal is used by the GEM to control when the fuel fired booster heater can be activated.

Traction Control (TC) Warning Indicator (if equipped)

The TC indicator is controlled by the ABS/TC module. The TC indicator flashes to indicate when a concern is present.
REFER to: Anti-Lock Control - Traction Control (206-09B Anti-Lock Control - Traction Control, Diagnosis and Testing).
This information is provided to the instrument cluster through the CAN bus. The TC system can be disabled by pressing the TC OFF button which is located in the instrument panel center console.

If the TC indicator is required it must be enabled when a new instrument cluster is installed. For additional information REFER to Programmable Module Installation Routine on WDS.

Low Oil Pressure Warning Indicator

The low oil pressure warning indicator has a direct connection to the engine oil pressure switch through the instrument cluster. With the ignition switch in position II, the low oil pressure warning indicator illuminates. After the engine is started, the oil pressure switch opens at a predetermined pressure, breaking the ground circuit continuity which extinguishes the oil pressure warning indicator.

Door Ajar Warning Indicator

The door ajar indicator is controlled by the GEM. The system operates by supplying a ground when the GEM detects a door(s) or liftgate/luggage compartment lid which is opened or not fully closed, which will illuminate the indicator. The GEM has a direct connection to the door ajar indicator through the instrument cluster.

Frost Warning Indicator or Ice Warning Indicator

The ambient temperature is provided by the ambient temperature sensor to the PCM. The PCM provides this signal to the instrument cluster through the CAN bus. When the ambient temperature falls to 4°C (40°F) there is an audible chime from the GEM and the amber frost warning indicator illuminates. When the ambient temperature falls to 0°C (32°F) or below, the red ice warning indicator illuminates and the amber frost warning indicator is extinguished. This is to alert the driver to the possibility of icy roads.

On vehicles built up to 03/2003 the ice warning and frost warning indicators are separate LEDs

On vehicles built 03/2003 onwards the ice warning and frost warning indicator is a combined LED, that will change from amber to red depending on the conditions of the ambient temperature.

For additional information.
REFER to: Instrument Cluster (413-01 Instrument Cluster, Description and Operation).

Glow Plug Warning Indicator - Vehicles with Diesel Engine

The glow plug warning indicator will illuminate when the ignition is in the ON position with the engine OFF while the glow plugs are heating. The glow plug warning indicator is controlled by the PCM through the CAN bus. The glow plug warning indicator will also flash to indicate the presence of a hard DTC.
REFER to: Fuel Charging and Controls (303-04D Fuel Charging and Controls - 2.0L Duratorq-Di/TDDi (Puma) Diesel, Diagnosis and Testing) /
Fuel Charging and Controls (303-04E Fuel Charging and Controls - 2.0L Duratorq-TDCi (Puma) Diesel/2.2L Duratorq-TDCi (Puma) Diesel, Diagnosis and Testing).

High Beam Indicator

The high beam indicator has a direct connection to the steering column multifunction switch through the instrument cluster.

When high beam is selected on the steering column multifunction switch power is sent by a direct connection to the high beam indicator in the instrument cluster. The high beam indicator has a permanent ground and therefore when the power is supplied the indicator illuminates.

Left and Right Turn Signal Indicators

The left and right turn signal indicators have a direct connection to the GEM. The GEM provides a permanent ground to the turn signal indicators.

When the left or right turn signals are selected on the steering column multifunction switch power is sent through the GEM and instrument cluster to illuminate the left and right turn signal indicators.

Malfunction Indicator Lamp (MIL)

The MIL illuminates where the exhaust emissions are affected and an appropriate diagnostic trouble code (DTC) is registered in the PCM.

When an emission related DTC is registered in the PCM, the PCM will send a signal through the CAN bus to the instrument cluster to illuminate the MIL. The DTC and associated concern must be rectified and cleared from the PCM memory for the MIL to extinguish.

Liftgate/Luggage Compartment Release Inhibit

The GEM uses a direct connection to the instrument cluster to ascertain the current vehicle speed. If the vehicle speed is above 3 MPH (5 km/h) the GEM will inhibit the liftgate/luggage compartment lid from being opened using the remote luggage compartment release.

Ambient Temperature

The ambient temperature is provided by the ambient temperature sensor to the PCM. The PCM provides this signal to the instrument cluster through the CAN bus. The ambient temperature is displayed in the left-hand LCD in the instrument cluster. To change the ambient temperature from °C to °F press the left-hand reset button.

Warning Chimes

All warning chimes are generated by the GEM. The following warning chimes can be requested by the instrument cluster through the GEM to function on the vehicle:

  • Reverse gear selected (if equipped)
  • Low fuel
  • Distance to fuel tank empty
  • Frost/ice warning
  • Overspeed chime (configurable if equipped)
  • Trip computer mode select

Low Washer Fluid Warning Indicator

The low washer fluid warning indicator is controlled by the washer fluid level sensor installed into the windshield washer reservoir.

Information and Message Center Indicators and Warning Indicators

The information and message center is located in the left-hand LCD of a high series instrument cluster. The information and message center can supply the driver with the following information.

All the functions within the information and message center can be selected by pressing the INFO button on the directional indicator switch.

  • Average speed
  • Distance to empty
  • Average fuel economy
  • Outside air temperature

Average Speed

This function indicates the average vehicle speed calculated during the last 500 miles (804 km), or since the last reset. Press the left-hand reset button in the instrument cluster for 3 seconds at any time to reset the average speed calculated.

Distance to Empty

This function indicates the approximate distance the vehicle will travel using the remaining fuel in the fuel tank. Changes in driving pattern may cause this figure to vary. A short audible chime will be emitted when the remaining distance is 80 km (50 miles), 40 km (25 miles) and 20 km (10 miles).

Average Fuel Economy

This function indicates the average fuel consumption of the vehicle since the function was last reset. Press the left-hand reset button in the instrument cluster for 3 seconds at any time to reset the average fuel economy.

Gear Selection Display - Vehicles with 5-speed Automatic Transaxle

This function indicates what mode and gear the vehicle is in. If the transaxle is in automatic mode the display will show 'AUTO' and the selector lever indicator will display the gear selected. If the transaxle is in manual mode the display will show 'MAN' and the selector lever indicator will display the gear selected. The gear selection display is located in the information and message center which is located in the left-hand LCD of the instrument cluster

Control Area Network (CAN)

The CAN is an electronic link enabling the instrument cluster to communicate with the PCM, ABS/TC module and stability assist module. This creates a pathway through the data link connector (DLC) for WDS, although WDS uses the ISO link to access the instrument cluster control systems. This increases the WDS diagnostic capabilities. If DTC U1262 is retrieved from the vehicle this indicates that a breakdown in communication within the CAN has occurred at some point. This does not directly indicate a module failure and the system should be diagnosed accordingly.
REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).

Configuration of the Instrument Cluster

The instrument cluster is a programmable module, which must be configured by selecting the Programmable Module Installation Routine on the WDS.

The following features will need to be configured when a new instrument cluster is installed:

  • Overspeed chime (if equipped)
  • Speed control (if equipped)
  • TC indicator (if equipped)
  • Reverse warning chime (if equipped)

Inspection and Verification

  1. Verify the customer concern.
  1. Visually inspect for obvious signs of mechanical or electrical damage.

Visual Inspection Chart

Mechanical Electrical
  • Engine oil filter
  • Engine oil level
  • Oil pump
  • Engine oil level
  • Oil pressure switch
  • Engine coolant level
  • Coolant thermostat
  • Fuel gauge
  • Collapsed or damaged fuel tank
  • Recirculation hose
  • Fuel tank filler pipe/hose
  • Indicated fuel level
  • Fuel lines
  • Fuel tank filler cap
  • Fuel filter (external to the fuel tank)
  • Fuel tank
  • Door adjustment
  • Fuse(s)
  • Bulb(s)
  • LED(s)
  • Wiring harness
  • Electrical connector(s)
  • Sensor(s)
  • Instrument cluster
  • Instrument cluster printed circuit
  1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  1. NOTE:
    NOTE:If all of the following systems are not operating correctly this may indicate a concern with the GEM. If one or more of the following systems operate correctly this may indicate an instrument cluster concern.
    Verify the following systems are working correctly by operating the system.
    • Charging
    • Turn signals
    • Headlamps
  1. If the cause is not visually evident, verify the symptom and enter the instrument cluster Self-Diagnostic Mode.

Self-Diagnostic Mode

  1. To enter the instrument cluster Self-Diagnostic Mode simultaneously press and hold the tripmeter reset button and turn the ignition switch to position II.
  1. When TEST is displayed in the LCD release the tripmeter reset button
  1. The instrument cluster will enter the gauge sweep test.
  1. To navigate through or skip any of the instrument cluster Self-Diagnostic Mode tests press the tripmeter RESET button.
  1. The self-test is deactivated when the ignition switch is turned to the OFF position or when the tripmeter reset button is pressed and held for 5 seconds.
  1. If Self-Diagnostic Mode cannot be accessed use the WDS to diagnose the instrument cluster.
NOTE:
NOTE:Additional tests are available after the following but are not applicable for this diagnostic.

Self-Diagnostic Mode

Test Message Displayed Gauge/Indicator/Display/Inputs/System Tested Description
1. Gauge sweep GAGE Tachometer, speedometer, temperature and fuel All gauges go through a full up and down pointer sweep smoothness check, which takes approximately 5 seconds
2.All LCD are illuminated 8888 LCD displays built into Speedometer and Tachometer Fills in all segments of LCD display therefore seeing if display functioning correctly
3. Indicator bulbs bulb Instrument cluster illuminates indicators and warning indicators Illuminates the following warning indicators that are controlled by the instrument cluster - ABS, brake warning, glow plugs (if equipped), frost warning (orange), ice warning (red), low fuel, MIL, TC (if equipped)
4. ROM level rXXXX Instrument cluster read only memory (ROM) Displays the instrument cluster ROM revision level
5. NVM (ROM) level ErXXXX Instrument cluster non volatile memory (NVM) Displays the instrument cluster NVM revision
6. EEPROM level E XX Instrument cluster EEPROM level Displays the instrument cluster EEPROM revision
7. DTC DTC or NONE DTCs The DTCs stored will be displayed. The DTC codes will scroll through if there is more than one. REFER to the Instrument Cluster DTC Index Chart for details.
8. Road speed MPH SPXXXX Speedometer Displays the current vehicle speed input in MPH
9. Road speed Km/h SPXXXX Speedometer Displays the current vehicle speed signal input in Km/h
10. Engine speed tAXXXX Tachometer Displays the current engine speed tachometer input signal (RPM)
11. Fuel volume FXXX Fuel level sensor Displays the fuel volume signal input (0 = empty, 255 = full)
12.ECT/CHT XXXC ECT/CHT Displays the temperature signal input in degrees C
13. Battery voltage btXXX Battery voltage Displays battery voltage input

Instrument Cluster DTC Index Chart

Self Diagnostic Mode Displayed DTC DTC Description Source Action
115A P115A Low Fuel Level - Forced Limited Power Instrument cluster
  • If the fuel gauge shows EMPTY and the Distance To Empty = 0 kilometers/miles: Delete the DTC and the customer can refill the fuel tank. NO further action must be taken.
  • If the fuel gauge shows more than EMPTY and/or the Distance To Empty is greater than 0 kilometers/miles GO to Pinpoint Test G.
115B P115B Low Fuel Level - Forced Engine Shutdown Instrument cluster
  • If the fuel gauge shows EMPTY and the Distance To Empty = 0: Delete the DTC and the customer can refill the fuel tank. NO further action must be taken.
  • If the fuel gauge shows more than Empty and/or the Distance To Empty is greater than 0 kilometers/miles GO to Pinpoint Test G.
9202 B1202 Fuel pump and sender unit/fuel level sensor open circuit Instrument cluster GO to Pinpoint Test A.
9204 B1204 Fuel pump and sender unit/fuel level sensor short to ground Instrument cluster GO to Pinpoint Test A.
9317 B1317 Battery voltage high (greater than 16V) Instrument cluster REFER to the WDS
9318 B1318 Battery voltage low (less than 10V) Instrument cluster REFER to the WDS
9342 B1342 PCM is defective Instrument cluster REFER to: Electronic Engine Controls (303-14C Electronic Engine Controls - 2.5L Duratec-VE (VE6)/3.0L Duratec-SE (VE6)/3.0L Duratec-ST (VE6), Diagnosis and Testing).
9342 B1342 Odometer RESET button sticking Instrument cluster PRESS the odometer RESET button five times CLEAR the DTC and RETEST the system. If the DTC occurs again, install a new instrument cluster.
REFER to: Instrument Cluster (413-01 Instrument Cluster, Removal and Installation).
9342 B1342 Trip computer SET button sticking Instrument cluster PRESS the SET button five times CLEAR the DTC and RETEST the system. If the DTC occurs again, install a new instrument cluster.
REFER to: Instrument Cluster (413-01 Instrument Cluster, Removal and Installation).
9342 B1342 NVM memory failure Instrument cluster REFER to the WDS
A286 B2286 MODE switch sticking Instrument cluster PRESS the MODE button five times CLEAR the DTC and RETEST the system. If the DTC occurs again, install a new instrument cluster.
REFER to: Instrument Cluster (413-01 Instrument Cluster, Removal and Installation).
9359 B1359 Ignition run/accessory circuit failure Instrument cluster REFER to: Starting System (303-06 Starting System, Diagnosis and Testing).
A477 B2477 Module configuration failure Instrument cluster REFER to the WDS
D262 U1262 Communication bus fault (missing CAN messages) Instrument cluster REFER to: Communications Network (418-00 Module Communications Network, Diagnosis and Testing).
E196 U2196 Invalid data for engine RPM (Invalid CAN message) Instrument cluster REFER to the WDS
E197 U2197 Invalid data for vehicle speed (Invalid CAN message) Instrument cluster REFER to the WDS
E198 U2198 Invalid data for fuel pulse (Invalid CAN message) Instrument cluster REFER to the WDS
E199 U2199 Invalid data for engine coolant temperature (Invalid CAN message) Instrument cluster REFER to the WDS
E200 U2200 Invalid data for odometer (Invalid CAN message) Instrument cluster REFER to the WDS
E201 U2201 Invalid data for ambient temperature (Invalid CAN message) Instrument cluster REFER to the WDS
  1. The self-diagnostic mode is to act as a guide to establish if the concern is instrument cluster related. For any concerns not related to the fuel gauge, REFER to the WDS to continue diagnostics.
  1. For any fuel gauge concerns, REFER to the Symptom Chart.
  1. On vehicles with 5-speed automatic transaxle, if two dashes are shown on the information and message center in place of the selector lever indicator. REFER to the Symptom Chart for further diagnosis.

Symptom Chart

Symptom Possible Sources Action
The information and message center selector lever indicator displays two dashes
*
Transmission range (TR) sensor.
*
CHECK the TR sensor.
REFER to: Diagnostic Strategy (307-01A Automatic Transmission/Transaxle - Vehicles With: 4-Speed Automatic Transmission (CD4E), Diagnosis and Testing) /
Diagnostic Strategy (307-01B Automatic Transmission/Transaxle - Vehicles With: 5-Speed Automatic Transmission (5F31J), Diagnosis and Testing).
*
Circuit.
*
CARRY out wiring checks between the TR sensor and the instrument cluster. REFER to the wiring diagrams.
*
Instrument cluster.
*
REFER to the WDS.
The fuel level gauge pointer does not move down at a constant rate (Full to 3/4 and 1/4 to empty periods vary)
*
The fuel gauge considers unindicated full and empty reserve as part of the indicated volume. The pointer catches up with the real volume outside of these areas.
*
No action required. Do not install a new component.
The low fuel warning indicator illuminates too early
*
This is dependant on the drive style. The on-board computer calculates the average consumption and illuminates the low fuel warning indicator when there is 80 Km (50 miles) of fuel left in the fuel tank. The on-board computer does not consider a more economical drive style after a higher fuel consumption, but keeps the Distance To Empty (DTE) constant until the fuel level has caught up with the remaining DTE.
*
No action required. Do not install a new component.
Indicated fuel level does not match the amount of fuel expected to be in the fuel tank
*
A certain amount of fuel is not indicated or not useable respectively and is needed to avoid unintended engine hesitations at low fuel levels. This amount is carline and engine type dependent.
*
No action required. Do not install a new component.
Information and message center inconsistent with the fuel gauge
*
The fuel gauge considers unindicated full and empty reserve as part of the indicated volume. The pointer catches up with the real volume outside of these areas.
*
A certain amount of fuel is not indicated or not useable respectively and is needed to avoid unintended engine hesitations at low fuel levels. This amount is carline and engine type dependent.
*
No action required. Do not install a new component.
The fuel gauge pointer moves too quickly off the full position or needs too long to move off the full position after refuelling
*
A certain amount of unindicated fuel is normal and is dependent on fuel tank geometry and the fuel station filler nozzle shutoff behaviour
*
No action required. Do not install a new component.
The fuel gauge reads zero even when the fuel tank is refilled
*
Short circuit
*
Open circuit
*
Float arm obstructed or collision between the fuel fired booster heater pipe (if equipped) and the float arm.
*
Instrument cluster
*
Intermittent contact on the fuel level resistor card
*
GO to Pinpoint Test A.
Fuel gauge shows 1/4, ½ or is stuck at a specific position
*
Float arm obstructed or collision between the fuel fired booster heater pipe (if equipped) and the float arm.
*
Instrument cluster
*
GO to Pinpoint Test B.
Fuel gauge pointer delayed in moving up when the fuel tank is refilled
*
Fuel tank refilled with the ignition ON
*
Refilling with the ignition OFF next time will cure the concern. Do not install a new component.
*
Float arm obstructed or collision between the fuel fired booster heater pipe (if equipped) and the float arm.
*
Instrument cluster
*
GO to Pinpoint Test C.
Fuel gauge pointer fluctuates up and down while driving on straight/flat roads
*
Float arm obstructed or collision between the fuel fired booster heater pipe (if equipped) and the float arm.
*
Excessive wear in the fuel level resistor card ink (more robust ink was introduced 10/2003).
*
Fuel level resistor card
*
Instrument cluster
*
GO to Pinpoint Test D.
Fuel gauge shows less than full (even when refilled/trickle filled)
*
Recirculation hose incorrectly routed
*
Float arm obstructed or collision between the fuel fired booster heater pipe (if equipped) and the float arm.
*
Float arm incorrectly installed
*
Fuel level resistor card
*
Instrument cluster
*
GO to Pinpoint Test E.
*
Float arm too long - vehicles built (or repaired) between 08/2003 and 01/2004
*
GO to Pinpoint Test F.
Vehicle runs out of fuel but the fuel gauge indicates a quantity of fuel left in the fuel tank
*
Float arm obstructed or collision between the fuel fired booster heater pipe (if equipped) and the float arm.
*
Float arm incorrectly installed
*
Fuel level resistor card
*
Instrument cluster
*
GO to Pinpoint Test G.

Pinpoint Tests

NOTE:
NOTE:Use a digital multimeter for all electrical measurements.

PINPOINT TEST A : THE FUEL GAUGE READS ZERO EVEN WHEN THE FUEL TANK IS REFILLED

TEST CONDITIONS DETAILS/RESULTS/ACTIONS
A1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
A2: CHECK THE INSTRUMENT CLUSTER FOR SHORT CIRCUIT DTC
1
Using the WDS, check for DTC B1204 or carry out the instrument cluster Self-Diagnostic Mode and check for DTC 9204.

Is DTC B1204 or DTC 9204 displayed?
Yes
No
A3: CHECK THE FUEL GAUGE WIRING FOR SHORT CIRCUIT
1
Remove the instrument cluster.
REFER to: Instrument Cluster (413-01 Instrument Cluster, Removal and Installation).

2
Measure the resistance between the instrument cluster C449 pin 24, circuit 8-GA7 (WH/RD), harness side and pin 25, circuit 91-GA7 (BK/BU), harness side.

Is the resistance less than 13.5 Ohms?
Yes
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
No
A4: TEST THE OPERATION OF THE FUEL PUMP AND SENDER UNIT/FUEL LEVEL SENSOR
1
Remove the fuel pump and sender unit/fuel level sensor.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).

2
Measure the resistance between the fuel pump and sender unit/fuel level sensor C800 pin 2, component side and pin 4, component side with the float arm at the empty and the full positions.

Is the resistance approximately 13.5 Ohms with the float in the empty position and between 160 Ohms and 165 Ohms in the full position?
Yes
No
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.
A5: CHECK CIRCUITS 8-GA7 (WH/RD) AND 91-GA7 (BK/BU) FOR OPEN CIRCUIT

1
Measure the resistance between the:
  • instrument cluster C449 pin 24, circuit 8-GA7 (WH/RD), harness side and the fuel pump and sender unit/fuel level sensor C800 pin 2, circuit 8-GA7 (WH/RD), harness side.
  • instrument cluster C449 pin 25, circuit 91-GA7 (BK/BU), harness side and the fuel pump and sender unit/fuel level sensor C800 pin 4, circuit 91-GA7 (BK/BU), harness side.

Are the resistances less than 1 Ohm?
Yes
No
REPAIR circuit 8-GA7 (WH/RD) or circuit 91-GA7 (BK/BU) as necessary. Test the system for normal operation.
A6: CHECK THE INSTRUMENT CLUSTER FOR OPEN CIRCUIT DTC
1
Using the WDS, check for DTC B1202 or carry out the instrument cluster Self-Diagnostic Mode and check for DTC 9202.

Is DTC B1202 or DTC 9202 displayed?
Yes
No
A7: CHECK THE INSTRUMENT CLUSTER WIRING FOR OPEN CIRCUIT
1
Remove the instrument cluster.
REFER to: Instrument Cluster (413-01 Instrument Cluster, Removal and Installation).

2
Measure the resistance between the instrument cluster C449 pin 24, circuit 8-GA7 (WH/RD), harness side and pin 25, circuit 91-GA7 (BK/BU), harness side.

Is the resistance greater than 165 Ohms?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
A8: CHECK THE FUEL PUMP AND SENDER UNIT/FUEL LEVEL SENSOR ELECTRICAL CONNECTORS FOR CONTAMINATION
1
Remove the fuel tank.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).
2
Check the electrical connectors on the fuel pump and sender unit/fuel level sensor for corrosion or foreign material.

Is there any sign of corrosion or foreign material?
Yes
CLEAN the fuel pump and sender unit/fuel level sensor electrical connectors. Test the system for normal operation.
No
A9: CHECK CIRCUITS 8-GA7 (WH/RD) AND 91-GA7 (BK/BU) FOR OPEN CIRCUIT

1
Measure the resistance between the:
  • instrument cluster C449 pin 24, circuit 8-GA7 (WH/RD), harness side and the fuel pump and sender unit/fuel level sensor C800 pin 2, circuit 8-GA7 (WH/RD), harness side.
  • instrument cluster C449 pin 25, circuit 91-GA7 (BK/BU), harness side and the fuel pump and sender unit/fuel level sensor C800 pin 4, circuit 91-GA7 (BK/BU), harness side.

Are the resistances less than 1 Ohm?
Yes
No
REPAIR circuit 8-GA7 (WH/RD) or circuit 91-GA7 (BK/BU) as necessary. Test the system for normal operation.
A10: FLOAT ARM OBSTRUCTED OR COLLISION BETWEEN THE FUEL FIRED BOOSTER HEATER PIPE (IF EQUIPPED) AND THE FLOAT ARM.

1
Carefully remove the fuel pump and sender unit/fuel level sensor while observing whether the fuel fired booster heater pipe (if equipped) is obstructing the float arm.
2
Check for any foreign material or contamination that prevents the float arm from moving correctly.

Is there any sign of foreign material or causes of obstruction?
Yes
REMOVE the foreign material or the cause of the obstruction. Test the system for normal operation.
No
A11: CHECK THE FUEL PUMP AND SENDER UNIT/FUEL LEVEL SENSOR

1
Check the electrical connectors on the underside of the fuel pump and sender unit/fuel level sensor mounting flange.

Are there any signs of corrosion or plastic melting?
Yes
INSTALL a new fuel pump and sender unit/fuel level sensor. Test the system for normal operation.
No
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.

PINPOINT TEST B : FUEL GAUGE SHOWS 1/4, ½ OR IS STUCK AT A SPECIFIC POSITION

TEST CONDITIONS DETAILS/RESULTS/ACTIONS
B1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
B2: FLOAT ARM OBSTRUCTED OR COLLISION BETWEEN THE FUEL FIRED BOOSTER HEATER PIPE (IF EQUIPPED) AND THE FLOAT ARM.
1
Remove the fuel tank.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).

2
Carefully remove the fuel pump and sender unit/fuel level sensor while observing whether the fuel fired booster heater pipe (if equipped) is obstructing the float arm.
3
Check for any foreign material or contamination that prevents the float arm from moving correctly.

Is there any sign of foreign material or causes of obstruction?
Yes
REMOVE the foreign material or the cause of the obstruction. Test the system for normal operation.
No
B3: TEST THE OPERATION OF THE FUEL PUMP AND SENDER UNIT/FUEL LEVEL SENSOR

1
Measure the resistance between the fuel pump and sender unit/fuel level sensor C800 pin 2, component side and pin 4, component side with the float arm at the empty and the full positions.

Is the resistance approximately 13.5 Ohms with the float in the empty position and between 160 Ohms and 165 Ohms in the full position?
Yes
INSTALL the original fuel pump and sender unit/fuel level sensor. Test the system for normal operation.
No
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.

PINPOINT TEST C : FUEL GAUGE POINTER DELAYED IN MOVING UP WHEN THE FUEL TANK IS REFILLED

NOTE:
NOTE:Make sure that the customer has not filled the fuel tank with the ignition ON. This can cause a slow movement of the fuel gauge pointer. Refilling with the ignition OFF next time will cure the concern.
TEST CONDITIONS DETAILS/RESULTS/ACTIONS
C1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
C2: FLOAT ARM OBSTRUCTED OR COLLISION BETWEEN THE FUEL FIRED BOOSTER HEATER PIPE (IF EQUIPPED) AND THE FLOAT ARM.
1
Remove the fuel tank.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).

2
Carefully remove the fuel pump and sender unit/fuel level sensor while observing whether the fuel fired booster heater pipe (if equipped) is obstructing the float arm.
3
Check for any foreign material or contamination that prevents the float arm from moving correctly.

Is there any sign of foreign material or causes of obstruction?
Yes
REMOVE the foreign material or the cause of the obstruction. Test the system for normal operation.
No
C3: TEST THE OPERATION OF THE FUEL PUMP AND SENDER UNIT/FUEL LEVEL SENSOR

1
Measure the resistance between the fuel pump and sender unit/fuel level sensor C800 pin 2, component side and pin 4, component side with the float arm at the empty and the full positions.

Is the resistance approximately 13.5 Ohms with the float in the empty position and between 160 Ohms and 165 Ohms in the full position?
Yes
INSTALL the original fuel pump and sender unit/fuel level sensor. Test the system for normal operation.
No
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.

PINPOINT TEST D : FUEL GAUGE POINTER FLUCTUATES UP AND DOWN WHILE DRIVING ON STRAIGHT/FLAT ROADS

NOTE:
NOTE:If unusual up and down movement of the fuel gauge pointer is observed while driving on straight roads, the cause may be due to excessive wear of the fuel level resistor card ink pads. This is only expected when the vehicle has been in service for a long time. Also the fuel level resistor card circuit shows distinctive wear marks (abrasion lines following the sweep pattern). An improved fuel level resistor card material and ink was introduced into production in October 2003 to resolve this issue.
TEST CONDITIONS DETAILS/RESULTS/ACTIONS
D1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
D2: FLOAT ARM OBSTRUCTED OR COLLISION BETWEEN THE FUEL FIRED BOOSTER HEATER PIPE (IF EQUIPPED) AND THE FLOAT ARM.
1
Remove the fuel tank.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).

2
Carefully remove the fuel pump and sender unit/fuel level sensor while observing whether the fuel fired booster heater pipe (if equipped) is obstructing the float arm.
3
Check for any foreign material or contamination that prevents the float arm from moving correctly.

Is there any sign of foreign material or causes of obstruction?
Yes
REMOVE the foreign material or the cause of the obstruction. Test the system for normal operation.
No
D3: TEST THE OPERATION OF THE FUEL PUMP AND SENDER UNIT/FUEL LEVEL SENSOR

1
Measure the resistance between the fuel pump and sender unit/fuel level sensor C800 pin 2, component side and pin 4, component side with the float arm at the empty and the full positions.

Is the resistance approximately 13.5 Ohms with the float in the empty position and between 160 Ohms and 165 Ohms in the full position?
Yes
INSTALL the original fuel pump and sender unit/fuel level sensor. Test the system for normal operation.
No
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.

PINPOINT TEST E : FUEL GAUGE SHOWS LESS THAN FULL (EVEN WHEN REFILLED/TRICKLE FILLED)

TEST CONDITIONS DETAILS/RESULTS/ACTIONS
E1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
E2: CHECK THE FUEL VOLUME
1
Fill the fuel tank to the 3rd click on the fuel station filler nozzle.
2
Using the WDS, read out the fuel volume.

Is the volume less than 95% fuel volume?
Yes
No
E3: CHECK THE ROUTING OF THE RECIRCULATION HOSE
1
Raise and support the vehicle.
REFER to: Lifting (100-02 Jacking and Lifting, Description and Operation).

2
Inspect the recirculation hose routing to make sure that the top of the hose is not lower than the valve on the fuel tank.

Is the recirculation hose correctly routed?
Yes
No
INSTALL the recirculation hose correctly. Test the system for normal operation.
E4: FLOAT ARM OBSTRUCTED OR COLLISION BETWEEN THE FUEL FIRED BOOSTER HEATER PIPE (IF EQUIPPED) AND THE FLOAT ARM.
1
Remove the fuel tank.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).

2
Carefully remove the fuel pump and sender unit/fuel level sensor while observing whether the fuel fired booster heater pipe (if equipped) is obstructing the float arm.
3
Check for any foreign material or contamination that prevents the float arm from moving correctly.

Is there any sign of foreign material or causes of obstruction?
Yes
REMOVE the foreign material or the cause of the obstruction. Test the system for normal operation.
No
E5: CHECK THE FLOAT ARM IS CORRECTLY INSTALLED

1
Check that the float arm is installed into the two clips on the fuel level resistor card.

Is the float arm correctly clipped into the clips on the fuel level resistor card?
Yes
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.
No
INSTALL the float arm into the clips correctly, making sure not to bend the float arm. Test the system for normal operation.

PINPOINT TEST F : FLOAT ARM TOO LONG - VEHICLES BUILT (OR REPAIRED) BETWEEN 08/2003 AND 01/2004

TEST CONDITIONS DETAILS/RESULTS/ACTIONS
F1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
F2: CHECK THE FUEL VOLUME
1
Fill the fuel tank to the 3rd click on the fuel station filler nozzle.
2
Using the WDS, read out the fuel volume.

Is the fuel gauge pointer clearly off the full mark and is the volume less than 95% fuel volume?
Yes
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.
No
GO to Pinpoint Test E.

PINPOINT TEST G : VEHICLE RUNS OUT OF FUEL BUT THE FUEL GAUGE INDICATES A QUANTITY OF FUEL LEFT IN THE FUEL TANK

TEST CONDITIONS DETAILS/RESULTS/ACTIONS
G1: CHECK THE OPERATION OF THE FUEL GAUGE POINTER
NOTE:
NOTE:The fuel gauge pointer should move from empty to full in 2.5 seconds. At the maximum full position, the fuel gauge pointer must be on the full mark and not below it.
1
Carry out the instrument cluster Self-Diagnostic Mode.

Does the fuel gauge pointer operate correctly?
Yes
No
REFER to the WDS. SELECT Guided Diagnostic/Body/Instrument Panel and Console/Instrument Cluster/Fuel Gauge and follow the instructions on the display.
G2: FLOAT ARM OBSTRUCTED OR COLLISION BETWEEN THE FUEL FIRED BOOSTER HEATER PIPE (IF EQUIPPED) AND THE FLOAT ARM.
1
Remove the fuel tank.
REFER to: Fuel Tank (310-01 Fuel Tank and Lines, Removal and Installation).

2
Carefully remove the fuel pump and sender unit/fuel level sensor while observing whether the fuel fired booster heater pipe (if equipped) is obstructing the float arm.
3
Check for any foreign material or contamination that prevents the float arm from moving correctly.

Is there any sign of foreign material or causes of obstruction?
Yes
REMOVE the foreign material or the cause of the obstruction. Test the system for normal operation.
No
G3: CHECK THE FLOAT ARM IS CORRECTLY INSTALLED

1
Check that the float arm is installed into the two clips on the fuel level resistor card.

Is the float arm correctly clipped into the clips on the fuel level resistor card?
Yes
INSTALL a new fuel level resistor card.
REFER to: Fuel Level Resistor Card (310-01 Fuel Tank and Lines, Removal and Installation).
Test the system for normal operation.
No
INSTALL the float arm correctly into the clips, making sure not to bend the float arm. Test the system for normal operation.

Diagnosis and Testing|Removal and Installation > < Instrument Cluster - 3.0L Duratec-ST (VE6)