Avalon V6-3.5L (2GR-FE) (2006)
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2. Disconnect the ECU connector. Check the ground terminals (on the ECU side and wire harness side) for evidence of bending, corrosion or
foreign material. Lastly, check the contact pressure of the female terminals.
Customer Problem Analysis
CUSTOMER PROBLEM ANALYSIS
HINT:
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In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to give an
accurate judgement. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and
the conditions at the time it occurred.
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As much information as possible should be gathered for reference. Past problems that seem unrelated may also help in some cases. In the
"Diagnostics" section, a Customer Problem Analysis Check sheet is provided for each system.
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5 items are important points in the problem analysis:
Important Points with Customer Problem Analysis
What............................................................................................................................................................................................Vehicle model, system name
When....................................................................................................................................................................................Date, time, occurrence frequency
Where..............................................................................................................................................................................................................Road conditions
Under what conditions?...............................................................................................................Running conditions, driving conditions, weather conditions
How did it happen?.....................................................................................................................................................................................Problem symptoms
