Step
|
Action
|
Yes
|
No
|
1
|
Did you review the General Description and perform the necessary
inspections?
|
Go to Step 2
|
Go to
Symptoms - Suspension General Diagnosis
|
2
|
Verify that the customer's concern is present.
Does the vehicle operate normally?
|
System OK
|
Go to Step 3
|
3
|
Note: A light film of oil
on the top portion of the shock reservoir is normal.
Inspect each strut or shock absorber for external fluid
leakage.
Is a strut or shock absorber leaking?
|
Go to Step 5
|
Go to Step 4
|
4
|
|
1. |
Use your hands in order to lift up and push down
each corner of the vehicle 3 times. |
|
2. |
Remove your hands from the vehicle. |
|
3. |
Locate a shock or strut that exceeds 2
cycles. |
Did you locate shock or strut that exceeds 2 cycles?
|
Go to Step 5
|
Go to Step 6
|
5
|
Note: Inspect the vehicle
trim height in order to correct any possible causes of shock/strut
failures. Refer to
Trim Height Inspection .
Replace the strut or shock absorber. Refer to
Strut, Strut Component, or Spring Replacement or
Shock Absorber Replacement .
Did you complete the repair?
|
Go to Step 6
|
-
|
6
|
Operate the vehicle in order to verify the repair.
Did you correct the condition?
|
System OK
|
Go to Step 3
|