TL AWD V6-3.7L (2010)
Radio Receiver: Customer Interest
Audio System - No XM Sound/XM Stations Are Displayed
10-017
August 31, 2010
Applies To:
See VEHICLES AFFECTED
No XM Sound, But XM Station Information Is Displayed
SYMPTOM
The sound from the XM radio cuts out or disappears, but the audio unit continues to display the XM station information. The sound returns after the
ignition switch is turned to LOCK (0), then back to ACC (I) or ON (II).
PROBABLE CAUSE
There is an internal problem with the XM receiver.
VEHICLES AFFECTED
All of the following models with XM radio:
2009 TL - ALL without navigation
2010 TL -
From VIN 19UUA8...M000001 thru 19UUA8...AA007910
From VIN 19UUA9...M000001 thru 19UUA9...AA003393
CORRECTIVE ACTION
Replace the XM receiver with an updated part.
PARTS INFORMATION
TL:
2009-10: P/N 39820-TK4-A01
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Failed Part:
P/N 39820-TL2-A01
Defect Code:
03214
Symptom Code:
03257
Skill Level:
Repair Technician
REPAIR PROCEDURE
Replace the XM receiver:
^
Refer to the Audio section of the appropriate service manual, or
^
Online, under Search by Vehicle, enter keywords REMOVE XM and select the applicable XM Removal/Installation instructions from the list.
