Skylark V6-3100 3.1L VIN M SFI (1996)
Tires: Technical Service Bulletins
Tires - Bumper To Bumper Warranty Coverage
File In Section: 03 - Suspension
Bulletin No.: 00-03-10-003B
Date: May, 2001
WARRANTY ADMINISTRATION
Subject:
GM Tire Warranty for Bumper-to-Bumper Program
Models:
1996-2001 Passenger Cars and Light Duty Trucks
Attention:
"GM of Canada" and "IPC" dealers are not authorized to utilize this service bulletin.
This bulletin is being revised to include information on the new GM Global Tire Warranty & Claims (GTWC) website for preparing the GM Tire
Requisition & Return Document for tires being replaced under the Bumper-to-Bumper New Vehicle Limited Warranty Program. Please discard
Corporate Bulletin Number 00-03-10-003A (Section 03 - Suspension)
Since the 1996 model year, original equipment manufactured (OEM) tires on all GM passenger cars and light duty trucks are covered under the
Bumper-to-Bumper time and mileage provisions of the GM New Vehicle Limited Warranty. Saturn began such coverage with the 2001 model year. Tire
warranty coverage allows the customer to have all warranty needs, including tires, addressed at one location - a GM dealership. Although GM dealers are
not required to inventory tires to administer this warranty coverage, some dealers may choose to do so.
What Is Covered
Only OEM tires are covered against defects in material and workmanship. OEM tires will always have a Tire Performance Criteria (TPC) number
molded on the sidewall near the tire size. (Exceptions: Prizm and some Tracker models do not use TPC tires, but are still covered.) Any replaced tire will
continue to be covered for the remaining portion of the New Vehicle Warranty. Tires will be warranted without prorated charges for tread mileage.
Following expiration of GM's coverage, tires may continue to be warranted, on a pro-rated basis, by the tire manufacturer. Review the tire manufacturer's
booklet (included as part of the glove box material).
What Is Not Covered
^
Non-original equipment tires (those without a TPC number molded on the sidewall except Prizm and Tracker) are not covered.
^
Normal tire wear and wear out is not covered.
^
Road hazard is not covered. This includes punctures, cuts, impact breaks, etc.
Road hazard is covered by the tire manufacturer on sealant and EMT (run flat) tires.
^
Damage due to misuse, negligence, lack of maintenance, alteration, racing and vandalism is not covered.
Global Tire Warranty & Claims Website
Effective May 14, 2001, GM dealers will be required to use the Global Tire Warranty & Claims (GTWC) website to electronically initiate the Tire
Requisition & Return Document needed to obtain replacement tires. All previous paper copy versions of this document should be discarded.
The GTWC website is a secured, encrypted, password-protected tool designed to allow GM to collect and monitor data on tires being replaced on all
GM vehicles, providing an early warning for any concerns. The website will provide a more efficient, faster and error-free procedure for preparing the
GM Tire Requisition & Return Document.
The electronic Tire Requisition & Return Document requires one form per tire, not one form per vehicle, as in the past. This web form is designed to
automatically fill data fields and provides many drop-down menu selections to minimize user effort. It also has additional data requirements on types of
adjustments and has a monitoring system for the return of tires to the tire manufacturer for inspection. GM dealers will need to print copies of the
completed web form to get replacement tires from the local tire dealer and to return the removed tire(s) to the tire manufacturer for inspection.
Once the removed tire has been returned and inspected, the tire manufacturer will also use the GTWC web system to complete the form initiated by the
GM dealer.
