Windshield Washer Pump Technical Service Bulletin 85P38

Technical Service Bulletin # 85P38
Date: 860701
Campaign - Flex Vane Washer Pump Replacement
NO.:
85-P-3
DATE:
July, 1986
GROUP: 8
Special Policy Description
SUBJECT:
FLEX VANE WINDSHIELD WASHER PUMP
MODEL:
1985 DE VILLE AND FLEETWOOD
Some 1985 De Villes and Fleetwoods may experience an inadequate or inoperative Flex Vane Windshield Washer Pump. This condition may occur after
the expiration of the New Vehicle Warranty period.
SPECIAL POLICY ADJUSTMENT
Should an inoperative Flex Vane Windshield Washer Pump be encountered, General Motors will inspect, and if necessary, replace the pump.
This Special Policy covers both parts and labor for a period of five (5) years or 50,000 miles, whichever occurs first, from the date the vehicle was
originally placed in service.
This "Special Policy Adjustment Bulletin" should be filed in the 3 ring binder furnished to the dealer by General Motors.
OWNER NOTIFICATION
OWNERS OF VEHICLES AFFECTED BY THIS SPECIAL POLICY ADJUSTMENT WILL BE NOTIFIED BY LETTER FROM CADILLAC
MOTOR DIVISION. A COPY OF THE OWNER LETTER IS ATTACHED.
VEHICLES INVOLVED
ALL 1985 Cadillac De Villes and Fleetwoods are eligible for this Special Policy Adjustment.
Parts Information
PARTS INFORMATION
The parts required to complete this Special Policy should be obtained from the Parts Distribution Centers of the General Motors Warehousing and
Distribution Division (GMWDD). A description is provided below:
Description
Part Number
Windshield Washer Pump
22048650
If there is difficulty obtaining parts using normal ordering procedures, dealers may place a C.I.O. order using advise Code "2" with no special instruction
code. The parts may also be ordered on a V.I.P. order; however, unless prior zone approval is obtained, dealers will be required to absorb any surcharge
involved under the V.I.P. system.
If any problems are encountered in obtaining parts, please follow the three step procedure as stated in the GM Parts Emergency Order Follow-up
Procedure (Refer to GM Parts Policy & Procedure Manual, Section IV, pages 32 and 33, August 1984 Edition).
Service Procedure
SERVICE PROCEDURE
ONLY STEPS 1 THROUGH 4 AND STEPS 10 THROUGH 15 ARE COVERED BY THIS SPECIAL POLICY
CHECK WASHER PUMP OPERATION BEFORE REMOVING FROM VEHICLE.