SRX AWD V6-3.6L (2008)
Technical Service Bulletin # 10287A
Date: 110222
Campaign - Premature Timing Chain Wear, Reprogram ECM
CUSTOMER SATISFACTION
Bulletin No.: 10287A
Date: February 22, 2011
Subject: 10287A - Premature Timing Chain Wear - Reprogram Engine Control Module
Models:
2009 Buick Enclave
2007-2009 Cadillac CTS, SRX, STS
2009 Chevrolet Traverse
2007 GMC Acadia
2009 GMC Acadia
2007 Saturn OUTLOOK
2009 Saturn OUTLOOK
Equipped with HFV6 Engine
Supercede:
Due to availability of the required calibration, this program is being administered in phases. The first phase included the Cadillac vehicles only. This last
phase includes the balance of the vehicles. Please discard all copies of bulletin 10287, issued February 2011.
*********THIS PROGRAM IS IN EFFECT UNTIL FEBRUARY 28, 2013.************
Condition
On certain 2007 model year GMC Acadia; Saturn OUTLOOK; 2007-2009 model year Cadillac CTS, SRX, STS; 2009 model year Buick Enclave;
Chevrolet Traverse; GMC Acadia; and Saturn OUTLOOK vehicles equipped with a HFV6 engine, under certain driving conditions, and with extended
oil change intervals, the timing chain could wear prematurely and cause the illumination of the Service Engine Soon light.
Correction
Dealers are to reprogram the engine control module, including the engine oil life monitor.
Vehicles Involved
Involved are certain 2007 model year GMC Acadia; Saturn OUTLOOK; 2007-2009 model year Cadillac CTS, SRX, STS; 2009 model year Buick
Enclave; Chevrolet Traverse; GMC Acadia; and Saturn OUTLOOK vehicles equipped with a HFV6 engine
Important
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty system.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address
information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to
export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
No parts are required for this program.
Service Procedure
Engine Control Module Programming (Cadillac Vehicles)
Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure are
programmed into control modules via a Multiple Diagnostic Interface (MDI) or Tech 2(R) and TIS2WEB with the calibration update. When using a
MDI or Tech 2(R) for reprogramming, ensure that it is updated with the latest software version.
