Durango 4WD V8-5.9L VIN Z (1998)
NOTE:
See the warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Parts Return:
Not required.
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS, and the
MD52 will be updated to include this recall in the near future. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same
street address) will receive a list of their involved vehicles. The vehicle list is arranged in Vehicle Identification Number (VIN) sequence. Owners known
to DaimlerChrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
Dial System Functions 53 and VIP
All involved vehicles have been entered to DIAL System Functions 53 and VIP for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name, address and phone number are listed if
known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER
FUNCTION" prompt, then type "0RD842".
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A copy of the owner notification letter is attached.
Enclosed with each owner letter is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference
as needed.
Vehicle Not Available
If a vehicle is not available for service1 let us know by filling out the pre-addressed Owner Notification Form or describe the reason on a postcard and
mail to:
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Additional Information
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
Customer Services Field Operations
DaimlerChrysler Corporation
