RAM 4500 Chassis Cab Truck 4WD L6-6.7L DSL Turbo (2011)

Technical Service Bulletin # K28
Date: 110228
Recall - Left Outer Tie Rod Replacement
February 2011
Dealer Service Instructions for:
Safety Recall K28
Left Tie Rod End
Models
2008 - 2010 (DM) Ram Truck (4500/5500 series cab chassis)
NOTE:
This recall applies only to the above vehicles built through February 19, 2010 (MDH 021901).
2011 (DP) Ram Truck (4500/5500 series cab chassis)
NOTE:
This recall applies only to the above vehicles built through September 02, 2010 (MDH 090223).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in
for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The left outer tie rod end on about 15,500 of the above vehicles may fracture due to a misalignment condition. Under certain driving conditions, this may
lead to a weakening and eventual fracture of the left outer tie rod ball stud. A fractured tie rod end could cause a loss of directional stability and a crash
without warning.
Repair
The left outer tie rod end must be replaced, toe-in must be set, and the tie rod ends must be aligned using an inclinometer tool.
Parts Information