Crown Victoria V8-4.6L SOHC VIN 6 (1996)
Subject:
Owner Notification Program 96B97 - Engine Oil Cooler Hose Assembly Inspection/Replacement on Certain 1996 Crown Victoria, Grand Marquis and
Lincoln Town Cars
OASIS
Yes
Owner List
YES
Parts Return
NO
Program Terms
Through February 28, 1997, Regardless of Mileage
Affected Vehicles
1996 Crown Victoria Police Interceptors and 1996 Crown Victoria, Grand Marquis and Lincoln Town Cars equipped with heavy duty trailer tow,
Lincoln Town Car limousine, or all affected cars for the Gulf Cooperative Council (GCC) and built through December 31, 1995.
Reason For This Program
Engine oil cooler hoses may leak oil, burst or blow free from the crimp area at either the oil cooler (beneath the radiator) or at the oil filter adapter on the
engine. This condition could result in major engine oil leaks, engine overheating, noise and, if ignored, possible loss of engine function.
Service Action
Owners will be notified and asked to return their cars for inspection and, if necessary, replacement of oil cooler hose assemblies. The service offered by
this program is available through February 28, 1997.
Refunds
Only for owner-paid repairs made before the date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from
the servicing dealer).
Questions?
Claims Information
1-800-423-8851
Other Recall Questions
1-800-325-5621
Attachments
Attachment I
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Administrative Information
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Refund Codes
Attachment II
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Labor Allowances
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Parts Ordering Information
Attachment III
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Technical Information
Owner Letter
August, 1996
Serial Number: 12345678901234567
96B97
Mr. John Sample
123 Main Street
Anywhere, USA 12345
Ford Motor Company is providing a no-charge Service Program, Number 96B97, to owners of certain 1996 Crown Victoria, Grand Marquis and Lincoln
Town Cars.
Reason For This Program
Leakage of engine oil or bursting of hoses from the crimp areas of the engine oil cooler assembly hoses on your car may cause a loss of engine oil. This
can result in engine overheating, noise and, in some instances if ignored, engine damage.
