Crown Victoria V8-4.6L SOHC VIN 6 (1996)
Technical Service Bulletin # 96S45
Date: 960801
Recall - Inspect and Lube or Replace Pitman Arm
96S45
SAFETY RECALL
Certain 1995-96 Crwn Vic Police, Interceptor & Commercial Application Vehs. Also Town Car With Limousine Prep & Trailer Tow Pkgs For
Inspection, Lubrication & if Necessary, Replacement of the Steering Gear Sector Shaft Arm (Pitman Arm)
Dealer Letter
Attachment I
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Administrative Information
Attachment II
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Labor Allowances
Attachment III
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Technical Information
Customer Notification Letter
Attachment I - Administrative Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.
Please Note
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is
delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,000 per vehicle.
Promptly Correct
Affected vehicles on the enclosed list.
Other eligible vehicles which are brought to your dealership.
Dealer-Owner Contact
Immediately Contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter.
Regional Contact
Advise regional office if:
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an owner cannot be contacted.
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an owner does not make a service date.
Claims Submission
Enter claims using DWE. See ACESII Manual, Sections 5 and 6.
Warranty And Policy Manual
See sections 5 and 6 of the ACESII Manual.
Refunds
See Section 3-59 of the ACESII Manual.
Attachment II - Labor and Parts Information
Labor Allowances
Inspect for an exposed pitman arm stud and if the ball joint seal is torn or missing. Also, measure pitman arm movement.
OPERATION DESCRIPTION
HOURS
LABOR OPERATION
If none of the above conditions exist,
0.3 Hrs.
96S45A
lubricate the pitman arm and release the car..
Replace pitman arm (time includes inspect above)
0.5 Hrs.
96S45B
Administrative Allowance
0.1 Hrs.
Admin
