Tempo L4-122 2.0L DSL (1984)
The claim forms for repairs performed under Owner Notification Program M41 must include standard claim preparation procedures and the information
shown. Program number M41 must be entered in the Program Code box in the upper left of the forms. All repairs performed under this program must be
coded M41.
OWNER REIMBURSEMENT
Owner reimbursement requests submitted under Owner Notification Program M41 are governed by the following guidelines:
Owners seeking reimbursement for cylinder head gasket replacements or engine repairs covered by this program, which were performed at their expense
prior to the announcement of this program, must present their paid repair orders or over-the-counter parts purchase receipts to any Ford or
Lincoln-Mercury dealership by March 31, 1986.
Reimbursement includes the deductible amount owners may have paid under Ford Motor Company's 24-month/24,000-mile powertrain warranty, Ford's
Extended Service Plan or any similar plan in effect on their vehicles.
A copy of the paid repair orders showing the date and vehicle mileage at the time of repair or over-the-counter parts purchase receipts must be retained
in your service file for at least one year following the date of Company notification of payment.
Owner reimbursement requests must be submitted on separate warranty claim Forms 1863 by May 30, 1986. Claims submitted after May 30, 1986 will
not be paid. In addition to the information shown for the special preparation of Owner Refund claims (Reference: Warranty and Policy Manual - Subject
9.3, Page 3), please enter the information shown below:
Causal Basic Part Number
- 6051
Condition Code
- 77
Labor Operation
- REFUND
Administrative Allowance
- 0.2 Hr.
Program Code
- M41
^
An administrative allowance of 0.2 hours will be allowed for processing each eligible owner reimbursement request. To claim the allowance, enter
ALLOW in the Labor Operation No. column and 0.2 in the Scheduled Time column. Extend the 0.2 hours at your authorized warranty labor rate and
enter the result in the Amount column.
^
You are requested to provide prompt reimbursement to all eligible owners who respond to this program with proper repair documentation regardless
of the source of the original repair (your dealership, another Ford or Lincoln-Mercury dealership, or a repair location other than a Ford or
Lincoln-Mercury dealership).
Owner Letter
October, 1985
Dear Owner:
This is to advise you of a special Ford Motor Company service program to replace engine cylinder head gaskets on certain 1984 and 1985-model
Escort/Lynx vehicles equipped with 2.0 liter diesel engines. Our records indicate that you own a vehicle covered by the program. The vehicle
identification number is shown on the envelope that contained this letter. (If you own more than one affected vehicle, the vehicle identification numbers
are shown on a listing enclosed with this letter.)
Reason for the Program:
The engine cylinder head gasket in your vehicle may permit oil to leak out of the lubricating passages. If the leakage is not detected or it is ignored, this
condition could result in inadequate lubrication, possible overbeating and extensive engine damage. If your vehicle's engine should have this condition,
you may notice engine oil leakage from the front corner of the engine on the passenger side of the engine compartment or on the surface beneath this area
of the vehicle when it is parked. You also may notice engine oil in the coolant recovery bottle located in the passenger side of the engine compartment.
Description of Ford's Program:
Ford Motor Company is providing extended coverage for the engine cylinder head gasket for the described condition for five years from your vehicle's
in-service date or 60,000 miles of operation, whichever comes first. Any engine damage resulting from the described gasket condition will also be
repaired within this time/mileage limitation.
