H2 V8-6.2L (2008)
^ Unauthorized access to, or use of, key code information is unlawful and may subject the user to criminal and civil penalties, and will result in key code
look up privileges being suspended.
^ This information must be treated as strictly confidential and must not be disclosed to anyone unless authorized.
I will ensure that the following information is obtained prior to releasing any key code information:
1. Valid picture ID.
2. Vehicle registration to verify owner name and VIN.
Important:
The user must select I AGREE or I DO NOT AGREE on screen.
^ GM takes this agreement seriously. Each user must be certain of vehicle ownership before clicking on the "I agree" button.
^ When the ownership of the vehicle is in doubt, dealership personnel should not provide the information.
^ Key code requests must never be received via a fax or the internet and codes must never be provided in this manner. A face to face contact with the
owner of the vehicle is the expected manner that dealers will use to release a key code or as otherwise stipulated in this bulletin or other materials.
^ Every key code look up request or inquiry is retained indefinitely, in the electronic data base for GM review purposes.
^ GM will review key code look up on a monthly basis for compliance.
^ Do not put yourself, or your dealership in the position of needing to "explain" a key code look up to either General Motors or law enforcement
officials.
^ Create a physical file to document all key code look up transactions. This file must be retained by each dealership for a minimum of two years.
^ Dealership Partner Security Coordinator and/or assigned management has the ability to review all key code look up transactions.
^ Dealership management must review key code look up usage for compliance to the stated policies and procedures.
