Ascender 2WD L6-4.2L (2003)
Technical Service Bulletin # SB05-04-S002
Date: 050701
Recall - Flasher Relay Module Replacement
TSB SB05-04-S002
Intermittent Incorrect Turn Signal Operation Safety
Recall Campaign 05V-198
ISSUE DATE: JULY 2005
Campaign Identification Number
Number 05V-198 has been assigned to this recall campaign by the National Highway Traffic Safety Administration (NHTSA). This number will appear
on all communications and documentation of any nature dealing with the campaign.
Affected Vehicles
2003-2004 Isuzu Ascender (US/UT)
Involved are certain 2003-2004 Isuzu Ascender vehicles built within these VIN breakpoints:
4NUDS13S242100002-4NUET16SX36101449. Validate vehicles VIN through Isuzu Communication System (ICS) Vehicle Inquiry or IsuzuONE.com
Vehicle Inquiry.
Service Information
Condition:
The manufacturer General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 Isuzu Ascender vehicles.
Some of these vehicles have an intermittent condition in which the turn signals may not operate as designed. Material build up on the flasher relay may
cause the turn signals to flash on both sides of the vehicle when activated, similar to hazard warning flashers, or they may illuminate and remain
illuminated instead of flashing. The instrument panel would indicate the incorrect operation if this were to occur. Incorrect operation of the turn signal
indicator could fail to warn others of the drivers intentions and could lead to a vehicle crash.
Correction:
Dealers are to replace the flasher relay module.
Dealer Responsibility
Isuzu dealers are required to service all eligible vehicles at no charge to the owner, regardless of mileage, age of vehicle or ownership.
Whenever a vehicle subject to this campaign is in a dealer, vehicle inventory, or arrives at the dealership for service, the dealer must take the necessary
steps to ensure that this campaign correction has been made before selling or releasing the vehicle.
Each Isuzu dealer will be supplied a copy of the AIMI Campaign Report (AWS-123-1A) listing affected vehicles assigned to that dealership. The report
contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for
any other purpose is a violation of the law in several states. Accordingly, dealers are urged to limit the use of this listing to the follow-up necessary to
complete this campaign. If none of the affected vehicles are assigned to a dealership, no campaign report will be sent.
The National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a
reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of
failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an
identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having
to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as
soon as possible. In the recall notification letters, customers are told how to contact the National Highway Traffic Safety Administration if the recall is
not completed within a reasonable time.
Owner Notification
Isuzu Motors America, Inc. will send a notification letter to owners of affected vehicles already retailed (see copy shown). Dealers should follow up with
vehicle owners by sending a Campaign Reminder Notice (AIMI SVCF-1052) to all vehicle owners listed in the AIMI Campaign Report (AWS-123-1A).
Dealers may obtain these postcards from their Regional Office.
Service Procedure