Optima V6-2.7L VIN 4 (2007)
Low Tire Pressure Indicator: Technical Service Bulletins
Tire Monitoring System - Low Pressure Warning Lamp On
Model All Model
Group Suspension System(21)
Number KT2009021301
Date Friday, February 13, 2009
Area N.America
Subject
Handling Customer Complaints of TPMS Low Pressure Warning Lamp On
- Description
A recent review of warranty claim data has indicated that many dealers are writing repair orders and entering unnecessary claims related to normal
TPMS system operation. The Tire Pressure Monitoring System was developed as an important safety feature to alert customers to low air pressure in one
or more of their tires, prompting them to check and adjust their tire pressure at the nearest service station or other similar facility. Occasionally, due to a
customer's lack of familiarity with the TPMS system and a conditioned response to bring the vehicle in to their serviceing dealer for any warning lamp
concern, you may be presented with a vehicle which has the Tread Lamp illuminated due to low tire pressure on a normally operating TPMS system.
Service advisers and other dealership personal should screen for all such types of customer complaints and not begin writing a repair order due to a low
tire pressure warning lamp (Tread Lamp) in the absence of any TPMS Malfunction Indicator Lamp (TPMS Lamp) illuminated. Assist the customer in
checking and adding air to the tires as necessary during their first visit for the low air pressure light on and provide them with a copy of the tri-fold Kia
TPMS Brochure P/N UN050-KU-001.
A warranty claim should not be filed for any complaint related to low tire pressure and may result in a debit being applied to your dealership during the
normal claims review process.
