BeCM diagnostic proforma

BECM DIAGNOSTIC PROFORMA

Model

New Range Rover

Affected vehicles

All

Date

1996-09-18

Reference

18/09/96

Bulletin text

BeCM Diagnostic Proforma

MODEL

New Range Rover

DETAIL

BeCM’s arriving from Unipart should have the attached Diagnostic proforma enclosed. This form must be completed and returned with the replaced BeCM to the warranty returns department in the usual manner. This proforma is intended to identify the cause of the replacement. A large number of BeCMs are returned to the supplier and identified by them as No Fault Found. This proforma will enable the reason for the replacement to be understood. This is the only way that we can reduce the number of BeCMs the need to be replaced and hence improve customer satisfaction. The proforma has been designed to be as quick as possible to complete and to ensure accuracy, the proforma should be completed by the Technician involved in the fault diagnosis. Note: failure to complete and return this proforma may result in the BeCM being returned to the dealership involved. This bulletin supersedes NRR/07/07/96 the information in the Action Required has been amended.

ACTION REQUIRED

For information only: On replacing a BeCM the proforma provided with the new BeCM should be completed and returned with the old unit. The returns procedure for BeCM is for the UK only

PARTS INFORMATION

Not applicable

PROCEDURE

If a BeCM should require replacement, the proforma attached to the new unit should be completed and returned with the faulty BeCM.

Issue 2 18/09/96

NRR/07/07/96/EN

AFFECTED VEHICLES

LP All LH LJ LD

WARRANTY

Not applicable

COMP. CODE

Not applicable

SRO

Not applicable

Land Rover

NEW RANGE ROVER BeCM FAULT QUESTIONNAIRE

Please complete this form if a BeCM is changed, include it with the warranty return.

VIN ......................................... (Last six digits)

BeCM Serial Number - ..................................................... (If available)

1. What was customer complaint?

2. Was the fault intermittent?

3. Could the fault be reproduced at service?

4. Were you using Testbook?

5. In which area was the fault

WASH/WIPE EXTERIOR LIGHTING INTERIOR LIGHTING LOCKING/SECURITY HORNS WINDOWS/SUNROOF INSTRUMENTS MIRRORS SEATS IN CAR ENTERTAINMENT

If other please specify:

6. Was the fault......... (I) Lockset (ii) EKA code

7. What instructed you to change the BeCM?

If other please specify:

8. Has replacing the BeCM solved the problem?

Please include any other relevant information on the back of this sheet.

BeCM Part Number - AMR.....................

YES NO

YES NO

YES NO

TICK TICK

BeCM PROGRAMMING CRUISE CONTROL ABS AIR SUSPENSION CLIMATE CONTROL AIRBAG SRS AUTO GEARBOX TRANSFER BOX GEMS - PETROL ECU EDC - DIESEL

Enter the EKA Code __ __ __ __

Land Rover Testbook Other

YES NO